Be part of an exciting and growing ancillary revenue function focused on enhancing resident experience
Work directly with the National Manager - Ancillary Revenue to help shape new service offerings
Hybrid role with variety across project coordination, stakeholder engagement and implementation
Join one of Australia's largest aged care providers and make a tangible impact on service innovation
Join Regis – Where Care Meets Career
With 84 locations and 12,000 employees nationwide, Regis offers real career pathways while supporting older Australians to live with dignity and independence.
Why You'll Love Working with Us
Enjoy hybrid working arrangements that support balance and flexibility
Competitive salary package
Career development through training and study support
12 weeks paid parental leave
Recognition programs celebrating your contribution
Flare Benefits - discounts across 500+ brands, plus savings on groceries, gyms, travel and more
About the Role
As Project Coordinator - HELF, you will support the delivery and continuous improvement of Regis' Higher Everyday Living Fee (HELF) services.
Working closely with the National Manager - Ancillary Revenue, you willcoordinate projects, research, documentation and implementation activities that translate agreed strategy and operating models into practical day-to-day workflows.
You will also support consistent, resident-centred and compliant delivery across the network by coordinating stakeholders, tracking actions and milestones, preparing implementation materials and gathering feedback to inform ongoing improvement.




What You'll Bring
Experience in project coordination, service improvement, operations support, customer experience or a comparable role
Experience coordinating actions, documentation, stakeholders and delivery milestones across a project or workstream
Ability to gather and summarise information and convert agreed strategy or operating models into practical processes and implementation materials
Strong organisation, attention to detail and follow-through
Sound research, analysis and problem-solving skills
Ability to convert information into clear documentation, practical processes and user-friendly materials
Strong stakeholder coordination, communication and project administration skills
Willingness to travel to residential care homes as required
Experience in aged care, health, hospitality, retirement living or another regulated consumer services workplace (preferred)
Exposure to compliance, risk or governance requirements in a regulated environment (preferred)
Why Our People Love Regis
We care - for our residents and for you.
Expect a culture of belonging, wellbeing and recognition.
Our award-winning Circle of Care initiative ensures your safety, wellbeing and support every day - physically, emotionally and professionally.
At Regis, real impact starts with you.
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📌 Project Coordinator - Helf (Melbourne)
🏢 Regis
📍 Melbourne