Food FX Australia Pty Ltd – Thomastown VIC
Food FX Australia Pty Ltd is seeking a detail-oriented and organisedDispatch Administratorto join our Finished Goods Warehouse & Distribution team on afull-time basis.
Based inThomastown VIC ****, this role is pivotal in ensuring the smooth coordination and timely dispatch of goods from our facility and 3PL.
As Dispatch Administrator, you will be responsible for managing dispatch operations, maintaining accurate records, and liaising between warehouse teams and customer service to ensure efficient order fulfilment and delivery.
This position plays a crucial role in maintaining our reputation for reliability and customer satisfaction in the food manufacturing sector.
Key responsibilities
Coordinating and managing the dispatch of goods, ensuring accurate order picking and loading procedures
Processing dispatch documentation and maintaining comprehensive records of all shipments
Liaising with warehouse teams, drivers and customers to confirm delivery schedules and address any dispatch-related queries
Monitoring inventory levels and alerting management to stock shortages or discrepancies
Preparing delivery dockets, bills of lading and other shipping documentation
Tracking shipments and providing customers with accurate delivery updates and proof of delivery information
Ensuring compliance with safety regulations and standard operating procedures within the dispatch area
Utilising warehouse management systems (WMS) and other relevant software to record and track dispatch activities
Resolving dispatch-related issues and escalating problems to management when necessary
Contributing to continuous improvement initiatives to optimise dispatch efficiency and reduce operational costs
What we're looking for
Proven experience in a dispatch, warehouse administration or similar logistics role, ideally within the food or fast-moving consumer goods sector
Solid proficiency with warehouse management systems (WMS) and Microsoft Office applications




Excellent organisational and time management skills with the ability to prioritise multiple tasks in a fast-paced environment
Outstanding attention to detail and accuracy, particularly when processing documentation and managing inventory records
Strong communication and interpersonal skills to effectively collaborate with warehouse staff, drivers and customers
Problem-solving ability and a proactive approach to identifying and resolving operational challenges
Knowledge of health and safety standards relevant to warehousing and logistics operations
Ability to work independently and as part of a team in a agile warehouse environment
A valid driver's licence is desirable
What we offer
At Food FX Australia Pty Ltd, we are committed to fostering a supportive and inclusive workplace where our team members can thrive.
We offer competitive remuneration, opportunities for professional development and career advancement within our growing logistics operation.
We provide a safe working environment with comprehensive induction and ongoing training to ensure you have the skills and knowledge needed to succeed.
We value work-life balance and encourage open communication with our staff regarding flexible arrangements where operational requirements permit.
Our team benefits from a collaborative culture where your contributions are recognised and valued, and we actively support the wellbeing and development of all employees.
About us
Food FX Australia Pty Ltd is a leading player in the food manufacturing space, specializing in condiments manufacturing for the food industry.
With our facility based in Thomastown, we pride ourselves on delivering reliable, efficient and customer-focused services.
Our commitment to operational excellence, safety and innovation has established us as a trusted partner for businesses seeking dependable manufactured food supplies.
We are dedicated to maintaining the highest standards of service whilst fostering a workplace culture that values teamwork, integrity and continuous improvement.
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📌 Dispatch Admininstrator (Melbourne)
🏢 Food FX Australia
📍 Melbourne