Be part of our front of house leadership team at our iconic Victorian High Country production brewery and taproom in Beechworth.
We are after a superstar to create memorable experiences and hero everything that makes Bridge Road Brewers (BRB) great for our valued guests.
About Bridge Road Brewers
Born from a humble family shed in Beechworth back in ****, BRB has grown into an enduring, fiercely independent and respected name in Australian-owned craft brewing.
Backed by a passionate team across Victoria, we are dedicated to constantly evolving, refining our offering and spreading the word to every corner of the world.
If you are ready to live and breathe our story and be part of the next chapter, we want to hear from you.
About the role
The Front of House Shift Supervisor delivers a high level of customer service to all guests at BRB, which includes welcoming guests as they arrive and assisting with food and beverage service.
This role supports the Venue Manager, Assistant Manager & offers guidance to all venue staff.
This is a mid-level role includes Duty Manager responsibilities, such as opening and closing venue.
Key responsibilities




Manage & supervise staff on rostered shifts
Possess a high level of culinary and beverage knowledge
Provide exemplary customer service to all guests
Deal with complaints quickly, confidently, effectively and appropriately and inform the Venue Manager
About you
Current VIC Responsible Service of Alcohol Certificate (essential)
People leadership or supervisor experience (desired)
A friendly, energetic, and hard-working attitude and the ability to prioritise tasks
High level customer service and problem-solving skills
Demonstrated ability to work cooperatively and effectively in a team workplace
Ability to work a rotating roster, including weekends and public holidays
Capacity to walk, stand and speak for varying periods of time in both indoor and outdoor environments
Capacity to walk up and down stairs frequently
We encourage early applications, applicants will be reviewed frequently and short-listed candidates notified.
For any enquiries contact ******.
#J-*****-Ljbffr

📌 Front Of House Supervisor (Victoria)
🏢 Bridge Road Brewers
📍 Victoria