at Hotel Group Head Office: PO BOX 612, Newcastle, NSW 2300

JOB DESCRIPTION

Guest Services Agent

Full Time | Multiple Properties

at Hotel Group is currently seeking highly motivated, well-presented, energetic person

who enjoys providing excellent service with a smile, to join our team as a Full Time Guest

Service Agent. You will be able to work a flexible roster, which includes regular weekends. Only short listed candidates will be contacted, local resident highly

regarded.

Duties and responsibilities:
General front office duties – checking guests in & out
Maintaining guest's accounts with accuracy
Ensure a very high level of customer service is constantly maintained
Maintain good communication and work relationships in all hotel areas and with





all properties
Processing large volumes of reservations in a timely and qualified manner
Timely email management

The successful candidate will have:
Positive and "Can Do" attitude, robust work ethic and ability to work in a team
Excellent interpersonal and communication skills
Commitment to delivering a high level of customer service
Flexibility to respond to a variety of different work situations
The ability to multi task and demonstrate initiative
Excellent computer skills in the Office Suite
J-18808-Ljbffr

📌 Guest Services Agent Whitsunday Regional (Australia)
🏢 Athotelgroup
📍 Australia