Our Service Administrator is responsible for providing first class customer service, building excellent customer relations, promoting a positive workplace in the service department and overseeing all clerical duties within the service department.
As a key member of our service team, you will be responsible for:
Issuing repair orders for all work carried out in the service department
Processing purchase orders and invoices
Entering technician service reports onto repair orders on completion of jobs
Completing warranty registrations for all machinery sold and submit to relevant suppliers
Tagging warranty parts to comply with warranty procedures
Obtaining GPS unlock and lock codes for customers
Assisting service manager to resolve customer complaints relative to service work with a focus on customer satisfaction and retention of all customers
Maintaining high level customer service at all times,



focusing on customer satisfaction and retention of all customers
Competitive above award wages on offer!
Skills & Experience:
Our ideal candidate will have:
Excellent customer service, communication, organisational and computer skills
Knowledge of Agricultural based Machinery
High levels of energy and self-motivation
Previous experience in a Machinery Dealership - preferable
The ability to work as part of a successful team
At Intersales we pride ourselves on having a GREAT team and as a result of this, a GREAT workplace!Intersales is dedicated to the ongoing training and development of their employees, which means you can have an expanding, exciting and fulfilling career in the agricultural industry.
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📌 Service Administrator - Griffith (New South Wales)
🏢 Intersales
📍 New South Wales