Commonwealth Superannuation Corporation is seeking an experienced people leader to head the Customer Care team and oversee the Internal Dispute Resolution function. You will lead a team handling complex complaints and disputes, ensuring fair, consistent and compliant outcomes.
You will oversee workflows, capability and performance, serving as an escalation point for regulatory, policy and procedural matters, and drive continuous improvement across CSC's complaint handling.
📌 Remote Eligible Team Leader, Customer Care Townsville City (Australia)
🏢 Commonwealth Superannuation
📍 Australia
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