Team Lead (Wollongong)

Team Lead (Wollongong)

31 Oct
|
Tshr
|
Wollongong

31 Oct

Tshr

Wollongong

Join an established, profitable Australian retailer that has been trading for more than a decade and has grown from an online start-up into a network of showrooms across New South Wales, Victoria and Queensland. Furniture and homewares are the focus, with a strong emphasis on quality products at accessible price points and a loyal, growing customer base. The business is owner-led, the owners are closely involved, and further store openings are planned. It's a collaborative environment where good ideas are welcomed and people are given room to grow.
THE ROLE
This is a genuine stepping stone for a high-performing sales consultant who is ready to lead. Reporting to the Store Manager, you'll be the go-to person on the showroom floor, setting the pace through your own results while lifting the people around you. You'll stay hands-on with customers and gain real exposure to commercial decision-making, without the formal people management responsibilities that come with a manager role.
Day-to-Day
Deliver your own sales targets and set the standard for the team
Coach consultants on the floor, sharing product knowledge and sales techniques
Welcome and support new starters through their first shifts
Be the first point of contact for customer questions and concerns, escalating complex matters to the Store Manager




Keep the customer journey consistent from first conversation through to after-sales follow-up
Give the Store Manager regular updates on sales, team observations and customer feedback
Help with opening and closing, order accuracy, and showroom presentation, pricing and signage
EXPERIENCE REQUIRED
Proven track record as a high-performing sales consultant, ideally in furniture or homewares retail
Experience in interior design or real estate will also be well regarded, given the shared focus on understanding space, lifestyle and client needs
Natural ability to build rapport, ask the right questions and guide customers through a considered, higher-value purchase
Confidence in supporting and coaching your peers, and leading by example
Strong organisation and attention to detail
Polished presentation and a reliable approach
Availability for weekends and peak trading periods
COMPANY PERKS
A rewarding, performance-based bonus structure that recognises solid results
A clearly defined development pathway into store management
Exposure to leadership and commercial decisions in a supportive team environment
Work for a profitable, growing business with new stores planned
Direct access to owners who are passionate about the product and the people
#J-*****-Ljbffr

📌 Team Lead (Wollongong)
🏢 Tshr
📍 Wollongong

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