Crystal Club Bar - Resident Experience Officer, Elysium Fields
GURNERTM is a visionary luxury lifestyle, wellness and investment brand reshaping how people live, work, and thrive. With a pipeline of over $14 billion and more than 10,000 apartments in delivery or planning across Australia, GURNERTM has become synonymous with cutting-edge design, aspirational living and market-leading innovation.
Our growing platform spans across:
Residential and mixed-use development – delivering precinct-defining projects that blend luxury apartments, commercial, hotel, and retail
Funds management – through GURNERTM Capital and GQ, we manage institutional and private capital across real estate and structured finance
Health and wellness – through Saint Haven (our members-only wellness clubs) and Saint (a higher-octane wellness brand), we are redefining luxury wellbeing at scale
At GURNERTM, we don't just develop properties – we are building a lifestyle, wellness and investment platform designed to create generational impact.
Poised to
transform Melbourne's skyline and the Docklands precinct
, this world-first luxury wellness hub will set a new benchmark for the city's waterfront with its innovative fusion of modern health, ancient wisdom and neuroscience.
A world by the water, where health and longevity reign supreme, and a community has everything it needs to live the ultimate life
. Elysium Fields
is its own realm, a sanctuary powered by incredible architecture and design, rejuvenating nature, world- leading technology, cutting-edge health and
About the role
As a part time Resident Experience Officer – Crystal Club
at Helios & Yutaka – Elysium Fields, you are the face of LIFE by GURNERTM and play a key role in delivering a world-class residential bar experience. You will provide warm, polished,



and highly skilled service to residents and their guests within the Crystal Club — a premium bar at the heart of the complex — ensuring every interaction reflects the luxury standards of the building — creating a space where residents feel at home, valued, and connected.
Key Responsibilities
Preparing and serving a curated selection of premium beverages, including cocktails, wines, and spirits, to the highest standard
Maintaining thorough product knowledge to confidently guide and make recommendations to residents and their guests
Actively contributing to the sense of community within the development by engaging residents in a warm and genuine manner
Handling resident feedback ensuring dissatisfactions are resolved with care & professionalism.
Maintaining the Crystal Club to an exceptional standard of cleanliness, presentation, and organized
Adhering to all responsible service of alcohol (RSA) requirements and relevant health and safety guidelines
Auditing stock and requirements for smooth operation of Crystal Club.
Receiving payment for food & beverage sold and allocate costs to the right areas. Finalise end of night billing on POS.
Carrying out opening & closing procedures leaving the crystal club tidy and secure.
The ideal person
To be successful in this role, the ideal person will have;
At least 1-2 years proven experience in high-end hospitality, hotels, luxury residential, or customer-facing environments
Strong interpersonal and communication skills with a polished and professional manner
Ability to multitask and remain composed in a premium, fast-paced environment
Highly organised with strong attention to detail & work ethic.
Proactive, solution-focused, and team-oriented approach
Flexibility to work a rotational roster, including weekends
First Aid & CPR Certification – Must be current or willing to obtain
Ability to handle sensitive situation with confidentiality and professionalism
#J-*****-Ljbffr

📌 Crystal Club Bar - Resident Experience Officer, Elysium Fields (Melbourne)
🏢 Gurner Group
📍 Melbourne