Chaos1 is an Australian defence company with a mission to forge a faster path to warfighter capability. Purpose-driven and mission-first, Chaos1 deploys the people, processes and technologies needed to tackle defence's toughest problems. In a world where time is short and the threats are real, Chaos1 is the catalyst that operates forward to rapidly field warfighter capability in months.
ABOUT THE JOB
Chaos1 is seeking a mission-first Business Operations Manager to support its Mission Operations business line. You will own the business operations of the company, from the XFACTORY site to the compliance calendar. You can expect to lead a small team of site, Finance, IT and administration staff, and to be the person the Mission Operations business line relies on.
WHAT YOU'LL DO
Lead the Mission Support Group including site and facilities, IT and business administration, and set its priorities against the campaign calendar
Own travel, accommodation, vehicles and freight for field activities. You will get task forces to Defence sites on time with what they need
Manage vendors and service contracts across IT, facilities, insurance, fleet and professional services, including renewals and performance
Run HR administration including recruitment coordination with hiring managers, employment contracts, onboarding and offboarding paperwork, personnel records and clearance sponsorship paperwork, and hand payroll the data it needs on time
Own the compliance calendar across WHS, insurance, licences, statutory reporting and the company's DISP membership obligations, and keep the evidence current
Write and maintain company policies and processes, and keep them proportionate to the size of the company
Oversee procurement including purchasing policy, approvals and supplier onboarding, and keep purchasing separate from payment
Set the Mission Support Group's service standards for the delivery teams, and measure the group against them each month




REQUIRED QUALIFICATIONS AND EXPERIENCE
Bachelor's degree in business, commerce or a related discipline. Equivalent experience may substitute.
Over 5 years in operations or business management in a company of comparable size, with 3+ years owning the back office as a whole
Experience across at least four of facilities, IT vendor management, insurance, travel and logistics, HR administration, procurement and compliance
Demonstrated ownership of a compliance calendar, with audits or inspections you carried
Experience managing vendors and service contracts, including renewals and disputes
Strong process and document skills, with the judgement to keep processes light
Working proficiency in Microsoft 365 and a modern finance or HR information system
Ability to lead a small team and to work directly with executives, engineers and operators
Australian citizenship and ability to obtain a NV1 security clearance
Ability to be onsite at Chaos1's XFACTORY, Sydney. This is a predominantly onsite role.
PREFERRED QUALIFICATIONS AND EXPERIENCE
Experience in a defence industry SME or another regulated setting
Familiarity with the Defence Industry Security Program (DISP) and its personnel and physical security obligations
Experience running travel and movements for field or deployed teams
Experience with WHS management systems and NSW WHS obligations
Experience with procurement policy and supplier onboarding
Experience standing up policies, processes and systems in a growing company
Experience with HR information systems and onboarding programs




A current NV1 security clearance or above
SALARY
A salary benchmarked against the Australian defence market, plus above-mandated superannuation and annual salary reviews. Where you sit depends on your back-office experience and the breadth of your skills across the areas listed.
BENEFITS
Superannuation above the mandated rate.
25 days of annual leave
every year, a full week more than the standard four weeks.
Clearance sponsorship.
We sponsor your clearance and pay the vetting costs.
Mobilised from the start.
Your equipment, access and role brief are ready before you arrive, and you'll be part of live work within your first fortnight.
Chaos1 is an equal opportunity employer. We welcome applications from people of all backgrounds, and veterans and reservists are encouraged to apply. If you need an adjustment at any point in the process, tell us and we will make it.
PROTECTING YOURSELF FROM RECRUITMENT SCAMS
Chaos1 never asks candidates for money, bank details or identity documents before an offer, and never asks you to buy equipment or pay for training
We contact candidates only from @chaos1.au addresses and through our applicant tracking system; check anything else with before you act on it
Report an approach made fraudulently in Chaos1's name to and to
DATA PRIVACY
Chaos1 handles your application under Australian privacy law and our applicant privacy notice. Offers are conditional on pre-employment screening, which may be run by a third-party provider and covers identity, right to work, qualifications and licences, references and a national police check. Clearance sponsorship runs through the Australian Government Security Vetting Agency and requires Australian citizenship. The role involves access to technology controlled under Australian export-control law and, on some programs, US ITAR and EAR, with access limited to authorised persons.
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📌 Business Operations Manager (Sydney)
🏢 Chaos1 Pty
📍 Sydney