ACME Support Services is looking for a disability qualified who is passionate about delivering consistent, high-quality support tailored to individual needs. This is a full time, in office role based out of our office in Darra.
The Role
Working closely with participants, families, support workers and community stakeholders, you will coordinate supports, monitor service quality, and ensure participants receive reliable, person-centred services.
Managing participant onboarding, service agreements and support documentation
Reviewing support arrangements and responding to changes in participant needs
Monitoring service delivery and addressing concerns, incidents and complaints
Supporting frontline staff through guidance, communication and problem-solving
Maintaining accurate records and ensuring compliance with NDIS and organisational requirements
Assisting with rostering, workforce coordination and service continuity
Building solid relationships with participants, families and referral partners
Identifying opportunities to improve participant outcomes and service quality
What We’re Looking For
Experience in disability, community services, aged care, or a related field
Organised and able to juggle competing priorities
Confident using technology and maintaining records
Has in-depth understanding of the NDIS practice standards and experience on compliance requirements for service providers
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📌 Service Coordinator Brisbane
🏢 ACME Support Services
📍 Brisbane
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