AO3/1 Business Support Officer - Townsville

$51.12/hr + Super

Townsville

November 2026 - April 2027 (with potential extension)

Monday to Friday

Looking for your next administration role with great pay, a supportive team, and the opportunity to make a real impact? We've got an exciting AO3/1 Business Support Officer opportunity in Townsville that could be just what you're after!

What's in it for you?
Excellent hourly rate of $51.12/hr + super
Monday to Friday work-life balance
Potential extension beyond April 2027
Join a professional and supportive government team
Diverse role combining customer service, administration, travel coordination, and stakeholder engagement

What you’ll be doing

No two days are exactly the same! You’ll be supporting operations within the WOM/Job Card space and helping keep everything running smoothly by:
Providing outstanding customer service to government customers
Coordinating travel bookings including flights, accommodation, ferries, charters, and vehicle hire
Managing phone calls, correspondence, and enquiries within required timeframes




Maintaining records and updating systems such as Ellipse and Microsoft Office
Preparing documents, reports, procedures, manuals, and registers
Supporting internal teams and stakeholders to ensure services are delivered on time
Assisting with financial administration tasksContributing positively to a high-performing and collaborative team environment

What we're looking for
Previous administration experience
Robust Microsoft Office skills, particularly Excel
Financial administration experience highly regarded
Strong attention to detail and organisational skills
Ability to thrive in a fast-paced, KPI-driven workplace
Excellent communication and customer service skills
Current clean driver's licence
Positive attitude and strong team-player mentality

Why you’ll love it

This role is perfect for someone who enjoys keeping things organised, loves helping people, and takes pride in delivering exceptional service. If you're proactive, detail-focused, and enjoy working in a busy setting where your contribution genuinely matters, we'd love to hear from you.
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📌 Business Support Officer Townsville
🏢 Findmea
📍 Townsville