A lifestyle hotel located in Glebe, Sydney's Inner West, is seeking a suitable candidate to fill the role of Part time Guest Services Agent within the Front Office Department. The ideal candidates must have excellent customer service skills, pride themselves on immaculate presentation and thrive in a friendly, motivated team environment.

In this hands-on role, you will be responsible for the check in and check out of hotel guests, maintaining guest accounts, taking reservations when required, assisting with all guest inquiries and directing internal and external phone calls.

You will also be responsible for ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department. Creating a skilled impression as an ambassador for the hotel at all times will be of utmost importance.

The successful candidate will have:
Possess sound knowledge of Front Office Operations.




Excellent grooming and presentation skills
Positive attitude with a robust work ethic and excellent communication skills
Ability to work well under pressure and remain calm
A willingness to use initiative and solve problems
Be reliable and loyal
Experience in a similar role within a hotel environment
The flexibility to work shifts including early mornings, evenings, weekends or public holidays
Current Responsible Service of Alcohol (RSA) certificate
Fluent English required; additional languages advantageous

Please note: Should we not contact you within two weeks of receiving your application, please accept that your application has been unsuccessful on this occasion
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📌 Guest Service Agent Sydney (Australia)
🏢 Haven Glebe
📍 Australia