Start your lift industry career with KONE, a global leader in the lift and escalator industry Highly competitive package Enjoy a diverse and inclusive workplace where people are valued and respected At KONE, we bring buildings to life Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.
Our work will take you in different directions.
We are looking for a Head of Field Resource Management to join our Operations Team .
This person can be based in Brisbane, Sydney or Melbourne .
The Head of Field Resource Management is responsible for developing and executing the frontline installation workforce strategy, ensuring the effective allocation and optimal utilisation of installation resources to support operational performance and business objectives.
What will you be doing?
Lead installation resource planning by developing short, medium and long-term resourcing strategies aligned to forecast demand.
Translate demand plans into workforce requirements, including internal resources, subcontractors and global KONE resource pools.
Communicate forecast requirements to subcontractors to secure capacity commitments.




Coordinate cross-border resource needs with purchasing Monitor resource availability, identify gaps and work with operational leaders to implement solutions and improve productivity.
Escalate resource risks and provide visibility of resource constraints to key stakeholders.
Collaborate with training teams to ensure installation workforce capability and capacity requirements are met.
Allocate resources and maintain supplier data within resource management systems.
Drive proactive and transparent resource planning, analyse variances and monitor subcontracting ratios.
Support operational teams in the effective use of planning tools, processes and resource management practices.
Partner with sourcing teams to define supplier requirements and ensure suitable resources are available to meet project and product demand.
Meet with selected subcontractors to ensure that resource plans are executed properly Ensure subcontractor legislation is follow at all times What are we looking for?
5 years' experience in a resource management, workforce planning, or operational planning role.
Experience managing installation portfolios, including resource allocation, workload balancing, and delivery performance Sound understanding of Sales

📌 Head Of Field Resource Management (Sydney)
🏢 201 KONE Elevators
📍 Sydney