Come and use your ticketing expertise and fares knowledge in a unique operations support role
The Company
Stepping into this global travel company, you'll open the door to a long and successful career
Be part of an innovative company that is at the forefront of the AI transformaton and have the opportunity to work across a range of departments and projects
The Role
Serving as the Subject Matter Expert (SME) for global ticketing your day to day duties will range from
Managing escalated and complex ticketing operational issues
Acting as the technical lead for automation projects including AI integration
Supporting stakeholders across multiple business functions including Account Management and implementation teams.
Identify opportunities to streamline processes and improve efficiencies
The Perks
Strong salary on offer + incentives based on team performance
Long term career progression
Ongoing training and development
Access to discounted travel
Up-to-date and centrally located office, close to all forms of public transport
What Do you Need
This is not another Fares & Ticketing role you will need:
Exceptional fares knowledge & manual ticketing skills is a must
Strong GDS skills preferably across multiplesystems - Sabre, Galileo & Amadeus
An in-depth knowledge of the end-to-end ticket cycle, including BSP, complex exchanges, and refunds.
Background in airline technical support highly desirable
Previous experience working across projects involving NDC content and GDS systems.
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