Introduction
About us
Reporting to the People & Culture Manager, the People & Culture Business Partner (P&C; BP) provides strategic and operational HR support.
About the Role
The role provides advice across the employee lifecycle, supports leadership capability, manages employment-related risks and contributes to a positive, inclusive and high-performing workplace culture.
Working in a fast-paced environment, the P&C; Business Partner will contribute to key People & Culture initiatives, drive continuous improvement and support organisational objectives.
Description
Key Responsibilities
Act as a trusted advisor for any ER, IR related issues
Partner with business leaders and client to deliver People & Culture initiatives aligned with organisational objectives and workforce priorities.
Provide advice on employee and industrial relations matters, including performance management, grievances, investigations, disciplinary action and conflict resolution.
Sound knowledge of the WHS legislation and National Workers Compensation across all states
To manage the Return to Work (RTW) process
Demonstrated ability to prepare reports, submissions of a complex nature and maintain appropriate records
Contribute and assist in the development of L&D; initiatives
Maintain best practice in HR at all times and ensure internal approval processes are adhered
Create and implement policies and procedures, maintain documentations
Manage Annual Performance Review process
Coach and support leaders in managing employee matters, navigating difficult conversations and building leadership capability.
Manage onboarding and off boarding process, including organisational chart updates
Manage recruitment process,



including producing Letters of Offer, position descriptions and associated employment paperwork and ensuring records are accurate at all times
Coordinate annual salary review paperwork and perks
Report on, analyse and provide advice on Mercer salary benchmarking
Skills And Experiences
Qualifications and Experience
4+ years' experience in a similar role working in Retail or similar environment
Tertiary qualifications in Human Resources or Business
Experience with HRIS and payroll.
Intermediate proficiency with excel
Return to Work certificate or willingness to commence and obtain
Demonstrated experience in stakeholder relationship management
Skills and Capabilities
An influencer with demonstrated experience in managing multiple stakeholder relationships
Natural communicator with a proven track record in coaching and mentoring
Exceptional communication and interpersonal skills
Possess a unique communication style, adjusting and being assertive or empathetic where necessary
Ability to solve complex problems both independently and within a team
Exercise active listening to reach best possible business outcome
A high level of emotional intelligence
Ability to work in a confidential manner with minimal supervision
Strong interpersonal and communication skills, both written and verbal
Why Join Us?
Work with one of the world's most innovative brands — Samsung.
Be part of a growing team driving Cheil's transformation.
Hybrid working model with Sydney Olympic Park HQ.
Apply Now
If you're passionate about building relationships, keeping things moving and ready to take the next step in your career, we'd love to hear from you.

📌 People & Culture Business Partner (New South Wales)
🏢 The People Portal
📍 New South Wales