Manage the day-to-day operation of the Paget depotOpen and close the depot and ensure all end-of-day procedures are fully completedEnsure Containers for Change contractual, operational and reporting requirements are followedLiaise with Containers for Change/COEX regarding day-to-day operational matters as requiredEnsure containers are correctly counted, sorted, recorded and processedCoordinate cages, bins, stock movements and associated logisticsAssist with manifests and transport documentationConduct pre-starts, toolbox talks and safety inspectionsIdentify and address WHS issues promptlyMaintain a clean, organised and safe depotStaff Management & HRLead and supervise depot employeesPrepare and manage staff rostersEnsure appropriate staffing levels while managing labour costsManage attendance, leave and shift changesAssist with recruitment, interviews and onboardingTrain and develop employeesManage day-to-day performance, conduct and workplace issuesDocument employee matters appropriatelyEnsure employees comply with company policies, procedures and lawful directionsEscalate serious disciplinary or HR matters to senior managementCustomers & Commercial CollectionsMaintain a high standard of customer serviceAnswer and manage the office phone and respond to customer enquiriesManage enquiries from commercial customersBook and coordinate commercial container collectionsOrganise collection schedules and communicate requirements to driversMaintain commercial customer records and collection informationSupport and build relationships with existing commercial customersAssist with growing the commercial customer baseResolve customer issues and escalate matters when necessaryRVM SupportRespond to RVM mobile calls and enquiries on a rotating basis with the Operations ManagerAssist customers with RVM and cash ATM enquiriesCoordinate operational responses when the RVM requires attentionEscalate technical issues when requiredEnsure RVM enquiries and issues are followed through to resolutionManage cash handling, tills, safe procedures and daily reconciliationsEnsure banking and cash documentation is completed accuratelyMaintain strict cash-handling controls and proceduresPrepare and process customer invoicingFollow up invoicing discrepancies and supporting documentationComplete daily, weekly and monthly administration and reportingProcess purchase orders and other depot administration as requiredMaintain accurate operational recordsUse POS systems, and Strong Microsoft Word, Excel and Xero KnowledgeWhat We're Looking ForWe are looking for someone who:Has previous management or strong supervisory experienceIs genuinely hands-on and prepared to work alongside the teamCan confidently manage employees and workplace performanceHas experience preparing and managing rostersHas strong administration and organisational skillsIs comfortable answering phones and dealing directly with customersCan coordinate bookings, collections and operational schedulesIs confident with invoicing and business administrationHas a strong understanding of workplace safetyIs honest, reliable and accountableIs comfortable holding employees to required standardsCan problem-solve and make decisionsCan manage multiple priorities in a busy operational environmentTakes ownership and follows tasks through to completionExperience in recycling, waste, manufacturing, logistics, transport, warehousing or a similar operational workplace would be highly regarded.Previous supervisory or management experienceExperience managing employees,



rosters and workplace performanceStrong customer service and communication skillsStrong administration and invoicing skillsGood computer skills, including Microsoft Word and ExcelAbility to learn and confidently use POS and Xero systemsCurrent manual driver's licenceAbility to work weekends as rosteredAbility to work in a physical, hands-on operational environmentA forklift licence is highly regarded; however, the successful applicant must be willing to obtain one if required.What We OfferCompetitive salary packageEstablished locally owned Mackay businessGenuine responsibility and authority to manage your depotVaried role combining operations, staff management, HR, customer service and administrationOpportunity to play an important role in the continued growth of Anything EnvironmentalAbout Anything EnvironmentalAnything Environmental is a locally owned recycling and resource recovery business operating across the Mackay and Whitsunday regions.Our operations include Containers for Change depots, commercial container collections, bag drops, an RVM facility, scrap metal services and other recycling operations.We are looking for a Depot Manager who wants to take ownership of the Paget depot and run it as if it were their own.If you're a hands-on manager who values safety, accountability, customer service and a well-run workplace, we'd like to hear from you.Please apply only if you are genuinely interested in the position and available to undertake the requirements of the role.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Depot Manager: Own Operations, Safety & Customer Care (Queensland)
🏢 Anything Environmental
📍 Queensland