PARKROYAL Hotels & Resorts – Tullamarine VICPan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide.
Our guests and our associates are at the heart of everything we do.In Australia, Pan Pacific Hotels Group operates six hotels including the newly refurbished PARKROYAL Melbourne Airport, conveniently located adjacent Melbourne Airport.
Featuring 276 guest accommodation rooms, over **** square metres of conferencing space and the Airo Restaurant & Bar, PARKROYAL Melbourne Airport is the perfect landing place.PARKROYAL Melbourne Airport is looking to appoint a friendly and professional Overnight Guest Service Agent to join our Front Office Team on a Part-Time or Full-Time basis.The RoleReporting to the Hotel Duty ManagerProvide guests with high quality service throughout their stayAssist guests with Check-In, Check-Out and Information Services throughout their stayCreate a great first and last impression of the HotelWorking overnight shift from 10pm to 7am across weekdays,



weekends and public holidays.Ideally you will have:Minimum 1-2 years of experience in a hotel front desk or similar hospitality roleA genuine passion for hospitality and delivering gracious and dependable hospitalityThe resilience and confidence to handle guest inquiries and concernsThe ability to anticipate guest needsA current driver's licenceAbility to work a rotating rosterA fun & supportive approach to teamworkWhat we can offer you:Complimentary dry-cleaningComplimentary Car Parking until DecemberAccess to our on-site pool and gymHotel discounts through our global alliance program Discovery50% off food and 50% off beverages at the hotel's restaurants, bars and caféDiscounted accommodation across worldwide Pan Pacific Hotels Group propertiesOngoing learning and development through our learning experience platformComplimentary duty meal per shiftPartner discounts through our Global Hotel Alliance program as well as many other great local perks.Everything we do at PARKROYAL Hotels & Resorts – what guests can see, and can't – is the service of our people.
We are an equal opportunity employer and because we want you to feel empowered to realize your full potential, we find joy in ensuring that the best in us, brings out the best in you.Pan Pacific Hotels Group can offer you an above award pay rate, weekend and additional loadings, laundered uniforms/dry cleaning allowance, free duty meals, hotel discounts across the world with our Global Hotel Alliance program (), along with many other great local benefits!
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📌 Overnight Guest Service Agent (Melbourne)
🏢 PARKROYAL Hotels & Resorts
📍 Melbourne