Booking Services CoordinatorWe are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.Key ResponsibilitiesRespond to booking inquiriesGather customer needs and preferencesResearch available optionsCoordinate booking detailsVerify customer and reservation informationProvide confirmations and relevant informationAssist with booking updates and changesCommunicate with providers as neededMaintain accurate booking recordsFollow up with customers regarding outstanding informationProvide professional support throughout the booking processQualificationsStrong communication skillsExcellent organizationAttention to detailCustomer-focused attitudeComfortable researching information onlineBasic computer proficiencyAbility to learn booking systemsStrong time-management abilitiesReliable and self-motivatedPrevious booking or customer-service experience is helpful but not requiredWhy Choose Us?
Remote Environment: Coordinate bookings remotelyFlexible Scheduling: Organize your schedule around responsibilities and customer needsTraining Available: Learn booking procedures and online platformsOngoing Support: Access educational resources and guidanceProfessional Development: Build organization, communication, research, and coordination skillsCustomer-Focused Role: Assist customers throughout the booking processWhat Youll DoManage client communications,



travel documentation, and booking recordsCoordinate schedules, appointments, and follow-ups related to travel arrangementsSupport administrative workflows and ensure all deadlines and details are metMaintain accurate client records and track significant booking informationProvide professional, responsive support to clients and team members throughout the travel processAssist with process improvements and updates to internal travel systemsWhat Were Looking ForStrong organizational and communication skills, written and verbalExperience in administrative support, customer service, or coordination preferred, not requiredComfortable working independently in a fully remote environmentDetail-oriented, dependable, and tech-comfortableAble to learn and navigate digital tools, booking platforms, and internal workflowsMust be a citizen of the US, UK, Australia, Mexico, Spain, or LATAMRemote Work RequirementsHardware: Reliable personal laptop or desktop capable of running all role-required softwareConnectivity: High-speed, stable internet connection with a backup plan for power or connectivity outagesWorkspace: A dedicated, quiet, and professional home-office environmentMindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setupWhat We OfferFully remote work structureFlexible scheduling frameworkStructured training and ongoing supportCollaborative team environmentAccess to industry-related travel benefits
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📌 Patient Services & Experience Officer, Haematology (Newcastle)
🏢 Queensland Health
📍 Newcastle