Create Health is a private women's health group in Melbourne specialising in Obstetrics, Gynaecology, and Fertility treatments and offer a full range of specialist medical services related to women's health.
Established in September ****, Create provides exceptional and holistic care for all women, in a supportive, patient-centred environment.We are looking for an enthusiastic candidate who will thrive in a busy team setting and be motivated to grow with our expanding practice.We currently have three sites located in Mount Waverley, Berwick and East Melbourne, and the role will be primarily based in Mount Waverley.About the RoleAs a member of the Create Health Administration Team, anything non-clinical sits with you.
In your role as an administration team member, you assist with providing the patient with a streamlined and simplified experience during their patient journey.
You collaborate with the team to resolve any issues that arise and are a key contact for any questions our patients may have along the way.The Medical Secretary duties include:providing professional service with a commitment to excellence in patient care and politely attending to patients calling or visiting the practice;providing accurate and timely administration of appointments, referrals, operating list administration, clinic billing, theatre billing, debtor follow up, other clinic administrative duties;diligent and enthusiastic approach to work with high attention to detail,



time management and multitask ability;providing excellent administration support to the specialists, nurses and scientists;efficiently referring and following up all clinical queries to the appropriate team membersmaintains a high level of written and verbal communication skills;assisting with other generic administration tasks as required;maintaining confidentiality, patient privacy and all practice information always.About Youexperience in billing Medicare and Private Health - previous experience in a healthcare setting is highly desiredexperience in medical and/or IVF administration is highly desiredan energetic and friendly disposition;a reliable and punctual work commitment;the ability to work autonomously within a fast-paced team environment;the ability to work flexibly in a team environment including occasionally starting early or leaving after hours in emergency circumstances.a calm and friendly patient mannerproficient computer skills (experience in medical software packages is desirable but not essential);a high level of communication and interpersonal skills;ability to learn new and diverse tasks that may be present in our expanding organization.We have a very successful and growing practice and a warm, trusted and supportive environment and foster a culture of personal growth, development and progression.
If this sounds like a suitable role for you, we can't wait to receive your application.Only applicants shortlisted for interview will be contacted.
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📌 Medical Secretary (Melbourne)
🏢 Create Health
📍 Melbourne