Retention Specialist - Hybrid (Entertainment & Sports) (Gold Coast)

Retention Specialist - Hybrid (Entertainment & Sports) (Gold Coast)

31 Oct
|
Foxtel
|
Gold Coast

31 Oct

Foxtel

Gold Coast

Foxtel Group is hiring a Retention Representative for the Southport area, combining on-site and home-based work in a hybrid setup.
You will handle inbound calls from customers looking to cancel, aiming to reignite their engagement with Foxtel through empathetic service and tailored package recommendations.The role emphasizes persuasion, listening, and ethical support to protect loyalty, while contributing to robust retention KPIs.
Start date 23 November ****, with flexible rostered hours.
#J-*****-Ljbffr

📌 Retention Specialist - Hybrid (Entertainment & Sports) (Gold Coast)
🏢 Foxtel
📍 Gold Coast

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