About UsPolyaire is a wholesale distributor of air conditioning products, established in ****, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience.
We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.
At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do.
Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions.
Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.
About The Role
Reporting directly to the QLD Commercial Manager, the Internal Sales Coordinator supports activities of the QLD Commercial division, supporting the Commercial Manager and the Senior Project Manager, Project Manager, and Project Coordinator across Tier 1, Tier 2, and Tier 3 commercial projects.
This includes sales order processing, invoicing, customer liaison, delivery scheduling, transport coordination, purchase order management, and quotation support.
This role is the operational backbone of the commercial team, ensuring throughput, accuracy, and customer confidence by keeping the processing, documentation, and administrative workflows running across all active projects and customer accounts.
Key Responsibilities
Process sales orders and invoices accurately and in a timely manner
Raise and receipt purchase orders into the system as instructed
Track, manage, and process change orders in the system
Monitor overdue orders and update due dates as required
Respond to customer enquiries regarding delivery updates, stock availability, and order status
Communicate relevant order and delivery information accurately to clients, branch staff, and the commercial team
Keep the Commercial Manager and project management team informed about order status and any issues that may impact client relationships or project timelines
Arrange transport for outgoing orders, coordinating with freight providers and branch logistics




Track deliveries and proactively communicate any delays or changes to customers and the project management team
Process smaller pricing enquiries in accordance with sales and pricing policy
Support the Commercial Manager and project management team with quotations and general enquiries
Check quotes against drawings and specifications to ensure accuracy, particularly for orders processed through overseas estimating teams
Provide product and order-related information to customers within established guidelines, escalating technical matters to the relevant manager
Escalate non-routine commercial, technical, or customer issues promptly to the relevant manager
Identify and flag potential order, delivery, or documentation issues early to minimise impact on customers and project timelines
Support the commercial team by collaborating with colleagues and sharing knowledge
Qualifications and Experience
Prior experience in an administration, sales support, or estimating role
Experience in HVAC, construction, or building products is highly regarded
Good data entry skills and strong attention to detail
Competent with Microsoft Office (Excel, Word, Outlook) and ERP systems
Ability to understand commercial products and discuss them with customers at a general level
Strong time management and ability to prioritise competing demands from multiple stakeholders
Detail-oriented with strong follow-through on tasks and commitments
Process-driven with a preference for accuracy and structured workflows
Strong written and verbal communication skills
Team-oriented with a collaborative and service-focused approach
Ability to work in a rapid-paced environment with multiple concurrent priorities across different project tiers
Self-motivated and able to work with minimal supervision once trained




Comfortable escalating issues and seeking guidance when operating outside established processes
A competitive salary on offer
Full training in all aspects of the business operations
Great work life balance - no weekend work or late nights!
Opportunities for professional growth and development
A supportive and collaborative work environment
Free uniform allocation - proudly wear the Polyaire uniform (Polyware)
Access to our Employee Assistance Program
Service Awards Program
Employee Referral Program - get rewarded with a cash incentive for referring great people!
Access to Flare - Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailers
Access to our Workplace Banking and Financial Wellbeing Program
Free annual flu vaccinations
Household Goods & Appliances Manufacturing *****,000 employees
Here at Polyaire, we began our journey in **** in South Australia with a vision to redefine comfort.
Today, as a wholesale distributor of HVAC systems, we lead the Australian market in smart home automation and HVAC systems - delivering innovation and excellence to both trade and end users, with AirTouch at our core and over 25 branches nationwide.
Guided by The Polyaire Way - WE'RE ALL IN, WORK SMART, GETTING IT DONE, COOL SERVICE/WARM SMILE - we've built a diverse, inclusive culture where we support one another and grow together.
Sustainable comfort and true connections are at the heart of everything we do, as we deliver thousands of reliable solutions with genuine care.
Here at Polyaire, we began our journey in **** in South Australia with a vision to redefine comfort.
Today, as a wholesale distributor of HVAC systems, we lead the Australian market in smart home automation and HVAC systems - delivering innovation and excellence to both trade and end users, with AirTouch at our core and over 25 branches nationwide.
Guided by The Polyaire Way - WE'RE ALL IN, WORK SMART, GETTING IT DONE, COOL SERVICE/WARM SMILE - we've built a diverse, inclusive culture where we support one another and grow together.
Sustainable comfort and true connections are at the heart of everything we do, as we deliver thousands of reliable solutions with genuine care.
#J-*****-Ljbffr

📌 Internal Sales Coordinator (Brisbane)
🏢 Polyaire Airconditioning Products
📍 Brisbane