We are a Global Business leading the market with Australian made and owned dental restorative products, teeth whitening and small equipment.
Founded in ****, SDI products are now distributed in over 100 countries throughout the world.
Our global head office and manufacturing plant is located in Melbourne with overseas branch offices and warehousing in the USA, Brazil and Germany.
The Business Analyst is responsible for:
Bridging the gap between business needs and technical solutions.
Optimising processes, embracing new technologies, and developing a positive outlook to a collaborative team workplace.
Contributing towards SDI Strategic Priorities.
Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation.
Specific Responsibilities
Requirements Elicitation: Facilitates workshops and interviews with stakeholders to uncover, clarify, and document functional and technical requirements.
Process Mapping: Analyses existing workflows to uncover efficiency gaps, bottlenecks, and areas for optimisation.
Documentation: Writes clear user stories, acceptance criteria, and maintains the project documentation.
Testing & Implementation: Supports User Acceptance Testing (UAT), reviews system changes, and assists with change management and training.
Data & Reporting: Analyses commercial or operational data to build dashboards and presents actionable insights to leadership
Key Relationships (internal and external)
SDI application users in Australia, US Germany Brazil and UK
Liaising with external contractors
Job Environment
Position is located at Bayswater Head Office
Working days/hours - 38
Local, interstate and international travel as required.
Essential Qualifications/Experience
Education: Bachelor's degree in Engineering, Computer Science, Information Systems, Business Administration,



or a related field (or equivalent practical experience).
Experience: 3+ years of experience working as a Business Analyst, working with various software application.
Essential Skills, Knowledge and Attributes
Personal Qualities
Emotional Intelligence (EQ)
Analytical Thinker and Problem Solver
Excellent Communication Skills
Integrity & Accountability
High energy
Go-getter
Knowledge and skills
Aware of SDI's current Quality policy and objectives
Understands SDI's business processes, products, services, and operational requirements
Demonstrates strong analytical and problem-solving skills to identify business needs and recommend effective solutions
Skilled in gathering, documenting, and validating business and functional requirements
Ability to analyze data and translate insights into actionable recommendations
Effective stakeholder management and relationship-building skills across all levels of the organisation
Strong verbal and written communication skills, including the preparation of reports, process documentation, and business cases
Knowledge of process mapping, workflow analysis, and continuous improvement methodologies
Understanding of quality management principles and their application within business processes
Ability to identify risks, impacts, and dependencies associated with business changes
Proficient in relevant business analysis tools and Microsoft 365 applications
Capable of facilitating workshops, meetings, and requirements-gathering sessions
Demonstrates project management awareness and the ability to support change initiatives
Maintains a customer-focused approach and commitment to service excellence
Understanding of compliance, governance, and organizational policies relevant to business operations
Applies critical thinking and decision-making skills to support business objectives
Committed to continuous learning and staying informed of industry trends and best practices in business analysis
#J-*****-Ljbffr

📌 Business Analyst (Melbourne)
🏢 SDI
📍 Melbourne