Insurance Portfolio Manager - Insurance Repairs
Take Ownership of an Insurance Repair Portfolio and Drive Results
Remote or Work-From-Home Arrangements Available to the Right Candidate
Greenrock Building is looking for an experienced Insurance Portfolio Manager with the industry knowledge, confidence and drive to take ownership of client portfolios and deliver results.
We need someone with a solid understanding of repair methodology, the ability to anticipate challenges and the experience to make informed decisions that keep repairs progressing.
We're looking for someone who sees the bigger picture, thinks ahead and finds practical solutions before small issues become bigger problems.
THE ROLE
As an Insurance Portfolio Manager, you'll be the primary contact for multiple clients, taking responsibility for the performance and progression of allocated insurance repair portfolios.
Working closely with supervisors, trades and management, you'll coordinate repairs, manage competing priorities and ensure jobs progress efficiently from approval through to completion.
Your responsibilities will include:
Maintaining strong relationships and clear communication with insurers, clients and internal teams
Driving job performance against insurer KPIs, repair timeframes and internal targets
Applying your knowledge of building repairs and repair methodology to anticipate and resolve issues
Coordinating with supervisors, estimators, and trades and administrative teams
Troubleshooting bottlenecks, sourcing solutions and escalating issues when required.
Actioning approvals, variations and job documentation
Working with management to identify opportunities to improve workflows, efficiency and portfolio performance
WHAT YOU'LL BRING TO THE TEAM




We're looking for someone who knows the insurance building industry and understands what it takes to manage repairs successfully.
A proactive, solutions-focused approach and the ability to work independently
A proven track record in the insurance building industry
A strong understanding of insurance claim processes, repair methodology and insurer requirements
Proven ability to manage multiple repair jobs, priorities and deadlines
Excellent organisational, communication and problem-solving skills
Confidence and maturity to make decisions, resolve issues and take responsibility for outcomes
Experience using insurance building management software and multiple digital platforms
WHY JOIN GREENROCK BUILDING?
We're an established, family-owned insurance building company operating across Queensland and New South Wales.
Our growth strategy focuses on investing in our team, our technology, and developing smarter ways of working.
Quality.
Integrity.
Communication.
Ownership.
Respect.
These are the values that guide how we work.
We're looking for people who share these values and want to contribute to meaningful change and continuous improvement.
What we offer:
A highly competitive salary package, with top remuneration available for the right candidate
Genuine ownership of your portfolio and the prospect to influence outcomes
An experienced, supportive team that values initiative and accountability
A progressive business investing in technology, innovation and better systems
The opportunity to contribute ideas, improve processes and make a real impact
Join Greenrock Building and be part of a team focused on doing things better, working together and delivering results.
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📌 Insurance Portfolio Manager - Insurance Repairs (Brisbane)
🏢 Greenrock Building
📍 Brisbane