We are looking for a proactive, energetic, and highly organized Dental Receptionist to join our team 5 days a week.
You will manage a busy front desk with ease, providing patients with a seamless and skilled experience from the moment they walk in.Key responsibilitiesFull management of the front desk, including greeting patients and managing check-insEfficiently managing the appointment book using EXACT (SOE) softwareAnswering phone inquiries and managing patient recalls and follow-upsProcessing payments, HICAPS/insurance claims, and daily reconciliationsLiaising between patients and the clinical team to ensure smooth daily operationsAbout youPrevious experience with EXACT (Software of Excellence) is highly regardedExcellent verbal and written communication skills with a warm, welcoming demeanorPrior experience in a dental or healthcare setting is strongly preferredAbility to notice details, anticipate needs, and multitask calmly under pressureReliable with core hours (Monday to Friday, 9:00 AM – 5:00 PM) with flexibility to stay slightly later or adjust when clinical flow requires
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📌 Dental Assistant / Receptionist (Melbourne)
🏢 Dental@NiddriePlaza
📍 Melbourne