Atlantic is one of Sydney's largest and most established commercial maintenance plumbing companies, providing essential services to some of Australia's most recognised organisations across NSW and the ACT.Our team delivers a broad range of maintenance and asset management services, including plumbing, pumps, water, waste and stormwater systems, compliance works, and emergency response.
Backed by industry-leading technology and a commitment to exceptional customer service, we're proud of the reputation we've built and the people who make it possible.The OpportunityThis is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in being organised and detail-oriented.As the first point of contact for our clients, contractors, and service partners, you'll play a critical role in supporting daily operations and ensuring a seamless customer experience.
You'll work closely with our operational and leadership teams, gaining exposure to a wide range of administrative, coordination, and business support functions.Whether you're looking to build on existing administration experience or develop a long-term career in a growing organisation, we offer a supportive environment where your contribution is valued.Key ResponsibilitiesReception & Customer ServiceAnswer and direct incoming phone calls professionally and efficientlyManage the company inbox and ensure emails are actioned promptlyProvide updates and information to clients, facility managers,



and service partnersMaintain a skilled and welcoming first impression of the businessAdministration & Job CoordinationEnter and update jobs accurately within our AroFlo management systemProcess and monitor work orders through various client portalsMaintain accurate records, documentation, and electronic filing systemsAssist with general administration and office support dutiesAbout YouTo be successful in this role, you'll possess:Excellent verbal and written communication skillsStrong attention to detail and organisational skillsConfidence using Microsoft Office and learning new software systemsThe ability to multitask and manage competing prioritiesA proactive attitude and willingness to learnProfessional presentation and a customer-focused approachA high level of integrity and confidentialityPrevious administration, reception, scheduling, customer service, or service-industry experience will be highly regarded but is not essential.Why Join Atlantic?
At Atlantic, we're committed to creating a positive, supportive workplace where people can grow and succeed.We offer:Stable, full-time employment with an established industry leaderCareer development and progression opportunitiesExposure to a diverse and fast-paced business environmentSupportive leadership and team cultureEmployee Assistance Program (EAP)Exclusive employee discounts through Employment HeroWeekly fresh fruit delivered to the office
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📌 Office Admin Support (Sydney)
🏢 Atlantic Plumbing Services
📍 Sydney