Operations and Customer Service Team MemberCarpet Call, Australia's largest flooring retailer and household name, has a excellent opportunity in our head officelocated at Loganlea on Brisbane's South-side.This is an excellent opportunity for a bright, energetic person looking to expand their overall business operations knowledge with practical experience.The Loganlea office is Carpet Call Australia's leading customer service team, supplying an integrated system and solution for the flooring market.
We are the prominent supplier within the industry built on strong customer relationships.Your Role:As an Operations team member you will be responsible for the day to day support of the Sales team in line with sales and customer requests.This role includes administrative and sales support functions; with many accounts and customers.
The focus of this role is to assist in facilitating the efficient operation of sales and administrative duties with responsibility for the sales team and customer accounts; both new and existing.
In this role you will undertake a variety of tasks and demonstrate excellent adaptability.A strong emphasis will be placed on having a positive attitude while completing a variety of tasks with a focus on efficiency and attention to detail.What you will be doing...Provide administrative support to our Retail StoresAssist with aftersales and maintenance requestsScheduling jobs and confirming inventory requirementsProcessing of invoices and purchase ordersProvide administrative support within the Operations teamResponding to incoming communications within a timely mannerAssist with a monthly stock takeWho we are looking for...Along with a professional and positive manner, and can-do attitude, to be considered for this role you will need to demonstrate:Exceptional customer service, interpersonal and communicationA polished and polite telephone mannerCapability to work independently and in a teamDecision making ability and a sense of responsibilityStrong attention to detailExcellent time management and organisational skillsAdjust quickly to new responsibilities and tasksAbility to prioritise and multi-task in a fast-paced environmentIdeally experience in an administration, call centre or customer service based roleThis is a fantastic opportunity to join a progressive team and a national company that offers opportunities for growth.One Saturday morningper month forstock takes is required, this is paid as O/T.You must have your own reliable transport.What we offer:Competitive salary, depending on qualifications and experienceFriendlyand supportive office environmentAlong with a supportive work environment, we offer biannual social events, complimentary snacks, and regular onsite team lunches
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📌 Operations And Customer Service Team Member (Brisbane)
🏢 Carpet Call
📍 Brisbane