AAA TRAILERS PTY LTD
PIPEDRIVE CRM & QUALITY SYSTEMS ADMINISTRATOR
Ingleburn NSW | Casual with View to Permanent | Immediate Start
About Us
AAA Trailers Pty Ltd is a growing Australian manufacturer and supplier of heavy vehicle trailers, operating nationally alongside our Ozstar Caravans business.
We are seeking an experienced, highly organised and systems-focused Administrator with solid hands-on experience in Pipedrive CRM, business process writing, Quality Management Systems (QMS) and ISO ****.
This is an opportunity to work directly with senior management to improve business systems, streamline operations and develop standardised procedures across our national branches.
Key Responsibilities
Pipedrive CRM: Set up, configure and manage sales pipelines, workflows, automations, reporting and integrations.
QMS & ISO ****: Assist with developing, implementing and maintaining quality management systems aligned with ISO **** standards.
Process Documentation: Write and maintain Standard Operating Procedures (SOPs), work instructions, process maps, checklists and company policies.
Systems Improvement: Identify opportunities to streamline workflows, improve efficiency and standardise business processes.
Document Control: Maintain compliance registers, controlled documents and quality records.
General Administration: Assist with sales orders,



invoicing, Xero, customer enquiries, inventory and general office administration.
Essential Skills & Experience
Proven experience setting up, configuring and administering Pipedrive CRM – ESSENTIAL.
Strong experience writing SOPs, business processes and operational procedures.
Practical knowledge of QMS and ISO ****:**** requirements.
Advanced Microsoft Office skills, particularly Word and Excel.
Excellent written communication and attention to detail.
Ability to work independently, prioritise tasks and meet deadlines.
Minimum 2 years' relevant administration or systems experience.
Current driver's licence and reliable transport.
Highly Desirable
Experience implementing or auditing ISO **** Quality Management Systems.
Experience in manufacturing, automotive, engineering or transport industries.
Xero experience and knowledge of process mapping or workflow automation.
Employment Details
Location: Ingleburn NSW
Employment: Casual, with a view to permanent employment
Days: Monday to Friday – 5 days per week
Hours: 8:00 am – 4:30 pm
Commencement: Immediate start available
Remuneration: Competitive hourly rate based on experience and capabilities, including applicable casual loading.
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