Are you an experienced Medical Receptionist looking for your next opportunity in a professional and supportive healthcare environment?
Imaging Queensland (IQ) is part of Integral Diagnostics (IDX Group), one of Australia and New Zealand's largest diagnostic imaging providers.
We are committed to delivering high-quality medical imaging services and exceptional patient care across our growing network of practices throughout Queensland.
Located in the heart of Brisbane CBD, our clinic offer a comprehensive range of diagnostic imaging services, including X-ray, CT, MRI, ultrasound, mammography, nuclear medicine and bone mineral densitometry (BMD), supported by experienced Radiologists, skilled imaging professionals and dedicated administration teams.
About the Role
We are looking for a friendly, organised and patient-focused Medical Receptionist to join our team on a full-time basis with the option to work a 9 day fortnight on a 12mth contract.
As a Medical Receptionist, you will be an important part of the patient journey, providing a warm and professional experience from the moment patients arrive.
Your responsibilities will include:
Welcoming and assisting patients in a professional and compassionate manner
Managing patient bookings, appointments and enquiries
Answering incoming calls and responding to patient queries
Processing referrals and patient information
Liaising with Radiologists, Sonographers, Mammographers and other members of the clinical team
Processing payments and Medicare/private health claims




Maintaining accurate patient records and ensuring confidentiality
Supporting the smooth day-to-day operation of the practice
About You
We are looking for someone who:
Has previous medical reception or healthcare administration experience
Has excellent customer service and communication skills
Is confident managing a busy reception and telephone environment
Has strong attention to detail and organisational skills
Is professional, approachable and empathetic
Can work effectively as part of a close-knit team
Understands the importance of privacy, confidentiality and patient care
Experience in radiology or specialist medical practices will be highly regarded, but is not essential.
Why Join Us?
Full-time position working a 9-day fortnight in the Brisbane CBD on a 12mth contract
Monday to Friday - no weekend work
Paid parental leave
Ongoing training and development opportunities
Generous employee advantages including:
Fitness Passport
Discounted health insurance and gym memberships
Salary sacrificing
Active social committee and regular staff events
Celebration days with free lunches and more
A supportive, close-knit team where your skills and contribution are genuinely valued
Convenient Queen Street Mall location
Be part of a practice where patient care and personalised service are at the heart of what we do
Ready to Join Us?
If you are a passionate medical receptionist who enjoys working with people and wants to be part of a specialist healthcare environment, we would love to hear from you.
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📌 Medical Receptionist (Brisbane)
🏢 Imaging Queensland
📍 Brisbane