Personal & Business Cyber Security Expert (Casual)Joondalup, Australia | Posted on 10/26/2026SelfCybr helps everyday Australians, families and small businesses deal with data breaches, scams and online threats.
We started because people had nowhere simple to turn for cyber security help.
Big-business security was too complex and too expensive, and everyone else was left to fend for themselves.
We do things differently: plain language, no shame, Australian data kept in Australia, and real people who help.We're launching our member app for individuals and families, and growing our managed security service for small and medium businesses.
We need someone who can help people on both sides.This is a casual role initially offering up to 15 hours per week, based in the Joondalup area with some work from home.Helping individuals and familiesRespond to members who've been caught in a data breach, a scam or an account takeover, and walk them through what to do next in plain EnglishReview breach alerts before they go out to members, and check that the risk rating and advice are rightHelp with account recovery, securing accounts, and getting fake or impersonation profiles taken downAnswer the support queue and return calls, sometimes in the evening during busy periodsProtecting small businessesReview security alerts from our clients' systems (laptops, email and Microsoft 365) and decide what needs actionHelp onboard new business clients: setting up protection, checking email security settings, and collecting evidence for certificationPrepare simple monthly reports a business owner can actually understandAcross both, you'll help write the step-by-step guides we work from,



and log your time so we can keep improving how we work.RequirementsA cyber security qualification (completed or in your final year), or equivalent hands-on experienceWorking knowledge of Microsoft 365 security, email security (phishing, and the SPF, DKIM and DMARC email-authentication settings) and how endpoint protection worksClear, calm, plain-language communication.
You can explain a data breach to a worried parent without jargon and without making them feel foolishGood judgement about when to act and when to elevateComfortable keeping careful records and following a set processAvailability for regular weekly shifts, plus some evening flexibility during our launch periodThe right to work in Australia, and willingness to complete a National Police Check.
A Working with Children Check may also be requiredNice to haveExperience in a help desk, SOC or IT support roleExperience with Check Point Harmony, Microsoft Defender or similar security toolsFamiliarity with the SMB**** or Essential Eight frameworksExperience with Zoho (Desk, CRM) or similar ticketing systemsA background in customer service, or in supporting people through stressful situationsFlexible, rostered hours that work around study or other commitmentsA real hand in building a growing Australian cyber security company from early onMentoring from a founder with incident response experience across major Australian mining and resources clientsExperience across both consumer and business security, which is a rare combination early in a cyber careerTraining on our tools and processes, plus support toward relevant certificationsA pathway to a permanent role as the business growsA team that values listening, collaboration, clear communication and curiosity
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📌 Personal & Business Cyber Security Expert (Casual) (Western Australia)
🏢 SelfCybr
📍 Western Australia