Mater Private Hospital Redlands has an exciting opportunity for a customer-focused Administrator.
Shift times range from 6:00am through to 5:00pm Monday – Friday.
The successful applicant will be offered Temporary Part time employment until end of April with possible extension.
The shifts offered will ideally be 5 x 6 hour shifts and 1 x 8 hour shift per fortnight.This role will have a commencement date in early January ****
In this role you will be providing high-quality administrative support while contributing to the delivery of exceptional service for our patients, visitors and clinical teams.
Working closely with the Administration Team Leader/Manager and wider multidisciplinary team, you will proactively manage a range of administrative, business support and coordination activities.
You will work with a degree of autonomy, balancing competing priorities while maintaining a strong focus on patient experience, data quality, operational efficiency and continuous improvement.
Salary range: $***** – $***** per hourplus superannuationandaccess to not-for-profit salary packaging up to $18,550 +access to many staff benefits!
What you'll be doing
Providing a high level of administrative support to clinical and operational teamsDelivering exceptional customer service to patients, visitors, medical practitioners and staffManaging reception activities, including patient admissions and dischargesConducting health fund eligibility checks and processing patient paymentsSupporting bookings, appointments, admissions and course enrolmentsAssisting with banking reconciliation, purchasing and inventory managementCoordinating maintenance requests and general operational support activitiesPerforming clinical transcription, records management and patient information requestsMonitoring and maintaining data quality,



identifying and correcting discrepancies as requiredSupporting rostering activities in line with relevant work instructions and enterprise agreements
About you
Exceptional customer service skills and a patient-centred approachStrong organisational skills with the ability to manage competing priorities and meet deadlinesExcellent written, verbal and interpersonal communication skillsProven ability to work both independently and collaboratively within a team environmentStrong attention to detail and the ability to analyse information to identify issues and implement solutionsConfidence using Microsoft Office applications and healthcare information systemsWell-developed problem-solving, decision-making and critical thinking skillsExperience working within a hospital, healthcare or medical setting (desirable)Knowledge of health information systems and patient administration processes
Mater is Queensland's largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research.
With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.
At Mater, our people are at the heart of everything we do.
You'll join a values-driven organisation that combines compassionate care with innovation, education and research,



creating meaningful career opportunities while making a genuine difference in the communities we serve.
What's in it for you?
Career growth opportunities across healthcare, corporate, research and leadership pathwaysProfessional development and learning through Mater Education and internal development programsGenerous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
Health and wellbeing support, including EAP, pastoral care and discounted private health insuranceFitness Passport access and a range of lifestyle, retail and travel discountsDiscounted parking and reduced prices at Mater cafés and coffee outletsA supportive culture where your contributions are recognised and your development matters
Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.
Be part of something bigger.
Make your move with Mater.
#GetBetterWithMater
Direct applications only — we are not engaging recruitment agencies at this time.
All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, versatile and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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📌 Patient Facilitation Services – Administration Officer (Queensland)
🏢 Mater Group
📍 Queensland