Duty Manager, Bartenders, and Wait StaffThe Observer Hotel has returned to The Rocks following an extensive heritage restoration, reopening in September **** as a modern interpretation of the great English tavern.Operated by Barrelhouse Group - the team behind The Duke of Clarence, The Barber Shop and Barrelhouse Cellars - The Observer combines premium British-inspired food, craft beer, traditional cask ales, a full cocktail program, an extensive whisky and spirits offering, live entertainment and genuine hospitality within one of Sydney's most historic venues.After a successful re-opening and high guest turnout we are recruiting additional Front of House staff to join the team.Positions include:Full-Time Duty ManagerFull-Time WaitstaffCasual BartendersCasual Floor Staff / WaitstaffWhether you're an experienced hospitality manager looking for your next challenge, a skilled bartender passionate about your craft, or an enthusiastic hospitality professional looking to join a great team, we would love to hear from you.About The Observer HotelLocated in the heart of The Rocks, The Observer Hotel features:Fully restored heritage pub, bar and dining spacesLarge outdoor courtyard and beer gardenPremium British-inspired food offeringCraft beer and traditional cask alesFull cocktail program featuring classics and seasonal creationsExtensive whisky and premium spirits offeringLive music and entertainmentA focus on warm, genuine and memorable hospitalityOur goal is simple: to create one of Sydney's great pubs.That means delivering more than great food and drinks.
We want to build a team that creates the kind of genuine hospitality that makes people want to stay awhile and return again and again.The RolesDuty ManagerOur Duty Managers are responsible for leading shifts and ensuring The Observer delivers consistently great hospitality every day.You will:Lead the floor and bar teams during serviceManage opening and closing proceduresMaintain service,



presentation and venue standardsResolve guest issues confidently and professionallySupport staff training and developmentEnsure RSA, licensing and safety requirements are maintainedWork closely with the kitchen and bar teams throughout serviceLead from the floor and set the standard for the wider teamWe're looking for confident hospitality professionals who are comfortable taking ownership of a busy shift and leading by example.The Observer will have a serious beverage offering, combining the traditions of a outstanding pub with the standards of a quality cocktail bar.Our bartenders will work across:Classic and seasonal cocktailsPremium spirits and an extensive whisky selectionCraft and draught beerTraditional cask alesWineWe're looking for bartenders who are passionate about drinks, enjoy talking to guests and understand that great bartending is as much about hospitality as it is about what goes into the glass.Previous cocktail experience will be highly regarded, particularly for our full-time positions.Our floor team are at the heart of the guest experience at The Observer.You will work across our dining areas, pub spaces and courtyard, providing friendly,



knowledgeable and attentive service without losing the relaxed personality of a great pub.We're looking for people who:Genuinely enjoy looking after guestsHave a positive and engaging personalityWork well within a busy teamTake pride in great serviceAre interested in food and beverageCommunicate confidently with both guests and colleaguesCan remain calm and organised during busy periodsWant to learn and develop their hospitality skillsExperience is valued, but attitude, personality and a genuine interest in hospitality are equally important.About YouAcross every position, there are a few things we value highly:Genuine passion for hospitalityWarm, engaging and confident guest serviceStrong work ethic and reliabilityPositive attitude and team mentalityPride in presentation and attention to detailAbility to perform in a busy hospitality environmentWillingness to learn and improveA hands-on approach - no matter what your positionA current NSW RSA will be required for applicable positions.Experience within premium pubs, cocktail bars, restaurants or high-volume hospitality venues will be highly regarded depending on the role.Most importantly, we're looking for people who want to be part of creating something special from the beginning.What We OfferJoin the team of a major new Sydney hospitality venueWork within a beautifully restored heritage pub in the heart of The RocksBe part of building the venue culture from close to day oneExtensive cocktail, whisky, beer and food programsWork alongside an experienced hospitality management teamGenuine opportunities for development and career progressionSupportive, cooperative and professional workplace cultureOpportunities to develop your career across Barrelhouse GroupBarrelhouse Group operates a collection of award-winning Sydney hospitality venues including The Duke of Clarence, The Barber Shop and Barrelhouse Cellars.We are passionate about creating distinctive venues with strong identities, exceptional guest experiences and positive workplace cultures where hospitality professionals can develop and build long-term careers.If you love hospitality and want to be part of building a new venue from day one, we'd love to hear from you.
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📌 Duty Manager, Bartenders, And Wait Staff (Sydney)
🏢 Barrelhouse Group
📍 Sydney