People Experience & Scheduling Coordinator
Rockhampton | 38 Hours Per Week | Full time

At Nurse Next Door Rockhampton, our purpose is to Make Lives Better® through compassionate, relationship-based care. We are a team of "heart-led hustlers" dedicated to our Happier Ageing® philosophy, seeking an organised and friendly People Experience & Scheduling Coordinator to join our growing team.

About the Role:

- Full Time position (38 hours per week)

- Based in our Rockhampton office

- Coordinate caregiver rosters to deliver "the perfect match" for our clients

- Assist with schedule changes and dynamic shift coverage, including urgent gaps and forward-planning

- Manage job advertisements, screen candidates, and lead "Discovery Day" onboarding sessions

- Conduct regular check-ins with our Caregivers to build rapport and drive retention

- Communicate meticulously with staff and clients regarding roster updates

- Maintain accurate records, scheduling documentation, and daily administration

- Work closely with the leadership and care team

About You:

- Minimum 2+ years of experience in scheduling, administration, rostering, or recruitment is required

- Excellent computer skills are a must (G-Suite/Google Workspace experience highly regarded)





- Intermediate level computer skills proficiency is essential for this role

- Organised with strong attention to detail

- Able to manage competing priorities calmly and professionally

- Warm, friendly, and confident communication skills

- Positive attitude and willingness to learn

- Experience in aged care, disability, healthcare, or community services highly regarded

What We Offer:

- Flexible family-friendly working arrangements

- Supportive and inclusive team culture

- Ongoing training and development

- Meaningful work where you help support people in your local community every day

- Career growth and salary increase potential as the business expands

Mandatory Requirements:

- Current QLD Driver's Licence and reliable vehicle

- Have or willingness to obtain:

- Working With Children Card (Blue Card)

- NDIS Worker Screening Card (Yellow Card)

- NDIS Worker Orientation Module Completion

At Nurse Next Door, we don't just provide home care; we admire people and seek to make a difference in everything we do. Join a passionate team committed to delivering exceptional support across Rockhampton.

📌 Scheduling and Recruitment Coordinator (Rockhampton)
🏢 Nurse Next Door
📍 Rockhampton