About us

Williams Excavations is a well-established excavation and civil works contractor serving the Tasmanian region. We pride ourselves on delivering high-quality services to our clients whilst maintaining a strong commitment to safety, professionalism, and excellence. Our team is dedicated to supporting both our operational staff and our valued clients through efficient, reliable service delivery.

About the role

We are seeking an experienced Admin/Sales Support professional to join Williams Excavations on a full time basis at our Forcett, TAS office. This is a key position that bridges our administrative and sales functions, ensuring smooth operations and excellent client service. You will play a vital role in supporting our sales team, managing client communications, and maintaining the administrative backbone of our business. This role offers the opportunity to work in a dynamic environment where your organisational skills and customer service expertise will directly contribute to our business success.

Key responsibilities

- Providing comprehensive administrative support to the sales team, including scheduling, correspondence, and client communication management

- Processing and managing client inquiries, quotations, and orders in a timely and professional manner

- Maintaining and updating customer databases and CRM systems to ensure accurate and current information

- Preparing quotes, proposals, and sales documentation with attention to detail and accuracy

- Coordinating with operational teams to ensure project information is communicated effectively to clients

- Managing invoicing, billing inquiries, and supporting the accounts process

- Organising meetings, site visits, and client presentations

- Providing general reception and administrative support as required

- Handling telephone and email communications professionally,



ensuring client satisfaction

- Supporting the management team with various administrative tasks and reporting

What we're looking for

- Proven experience in an admin or client-facing support role, preferably within construction, civil works, or a similar service-based industry

- Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with Xero software is essential

- Strong organisational and time management skills, with the ability to manage multiple tasks and priorities simultaneously

- Excellent written and verbal communication skills with a professional approach to client interactions

- Attention to detail and a commitment to maintaining accurate records and documentation

- Ability to work independently and as part of a team in a fast-paced environment

- Customer service orientation with a proactive approach to problem-solving

- Professional phone manner and reception experience is desirable

- Basic knowledge of the excavation, civil works, or construction industry would be advantageous

- Reliable and punctual with a positive attitude towards work

What we offer

At Williams Excavations, we value our team members and are committed to creating a supportive workplace. We offer competitive remuneration, ongoing training opportunities to support your professional development, and a collaborative work environment where your contributions are recognised and appreciated. We provide a full-time permanent position with a focus on work-life balance and job security. Our team culture emphasises safety, respect, and mutual support, and we encourage open communication across all levels of the organisation.

Apply now

If you meet the above criteria and are interested in joining the Williams Excavations team, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are suited to this role.

📌 ADMIN/Sales support (Forcett)
🏢 Williams Excavations
📍 Forcett