Mental Health & Wellbeing Worker

Provide tailored support to vulnerable consumers living with complex needs.

Position Details

- Casual roles available, located in Geraldton WA
- Classification: SCHADS Level 3 with an hourly rate of $50.66 - $54.33 including casual loading + Superannuation
- Facility is staffed 24 hours a day, 7 days per week and operates on a 14 day rotating roster, consisting of day, afternoon/evening and afternoon shifts
- Location: Geraldton, WA 6530

About the program
The Geraldton Mental Health StepUp/Step Down Service (GMHSS) is a 10 bed, maximum 28 day stay facility, that provides a Step Up/Step Down option for people who are becoming unwell or are still recovering from an acute mental health challenge and need a short period of additional support and consolidation to complement their treatment and support.

GMHSS is operated by Neami in partnership with WA Country Health Service and Hope Community Services.

During their stay consumers are assisted to develop a wellness plan including relapse prevention. The facility is staffed 24 hours per day, 7 days per week and operates on a 14-day rotating roster consisting of day, afternoon/evening and overnight shifts.

About the role
In this role as Mental Health & Wellbeing Worker, you will provide:

- Tailored support to vulnerable consumers living with multiple complex needs
- Individualised support, alongside the facilitation of psychosocial and other supports.

Mental Health & Wellbeing Workers will work collaboratively with consumers to support their independence, autonomy and capacity in areas including but not limited to, employment, education, healthy relationships, financial literacy, physical health, and wellness. You will work closely with clinical case managers and other community partner organisations to deliver the best possible comprehensive service to consumers.

What will Neami offer





- Professional development through regular practice development sessions and coaching with your supervisor
- Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
- Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
- Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

- Minimum Cert IV in a related field and/or equivalent experience working in a relevant setting.
- Demonstrates an interest and understanding of others and relates well to people at all levels including the impact of trauma, mental distress and social determinates on health and wellbeing.
- Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations.
- Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
- Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis.
- Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations.
- Ability to adapt communication style to meet the needs of a diverse range of people and identifies changing needs within a group.
- Relevant transferrable skills and experience




- Knowledge of trauma informed care.
- Solid computer literacy and written communication skills.

What the role requires

- National Criminal History Check (police check) - disclosable outcomes considered
- Current Working with Children Check
- Australian working rights
- A valid driver's licence

How to apply
The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).

To apply for this position, please:

- Click the 'Apply' button where you will need to create a username and password
- Upload your resume and cover letter detailing your previous work experience, suitability for this role and how you would prefer to be contacted.

If you are excited about this role and have further questions or if you require any adjustments to participate in the recruitment process, please contact:
Joshua Westberg, Service Manager - ***************@neaminational.org.au

If you have any technical issues when applying for this role, please email *******@neaminational.org.au for assistance.

Applications Close: 16th November 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.

📌 Mental Health and Wellbeing Worker (Geraldton)
🏢 Neami National
📍 Geraldton