About Culmination Academy

Culmination Academy Brisbane (CA Bri) is a leading tutoring institution in Brisbane, offering expert tutoring from Kindy to Year 12. We are committed to helping students achieve exceptional academic results while fostering their love for learning and boosting their confidence. With a wide range of subjects, including Mathematics, English, and Science, we focus on enhancing students' knowledge and problem-solving skills.

About the Role

Due to our continued growth, we are seeking a full-time Couse Consultant Assistant to join our team. This role offers an exciting opportunity to work in a energetic, fast-paced environment, ensuring smooth course coordination, providing high-quality student services, and supporting operational efficiency.

Key Responsibilities

- Provide enrolment and course selection guidance to new students.

- Work in alliance with internal and external stakeholders to ensure services are delivered to the agreed standards.

- Schedule and coordinate courses, communicate with tutors, and obtain feedback.

- Provide timely reminders and support to students regarding their courses.





- Monitor course quality and address student and tutor concerns.

- Follow up on students’ service status and progress.

- Collect and analyse customer feedback to enhance existing programs.

- Act as the point of contact for resolving customer disputes and complaints.

- Perform other administrative tasks as required for smooth daily operations.

- Manage and grow social media platforms (Instagram, Facebook, Xiaohongshu, etc.)

- Create engaging content including posts, short videos, flyers and newsletters

- Assist with student recruitment campaigns and seasonal promotions

What We’re Looking For

- Strong customer service experience.

- Excellent communication and interpersonal skills in both English and Mandarin.

- Demonstrated ability to communicate effectively to achieve results.

- High-level problem-solving and negotiation skills.

- Strong time-management and multi-tasking abilities.

- Eligible work rights: Valid Australian work visa (e.g. 485, PR, Citizen, etc.).

How to Apply

Please send your resume to: ••••@culminationacademy.com.au

📌 Course Consultant – CA Brisbane Office
🏢 Culmination Academy
📍 Brisbane