About the role

The Business Support Officer works under the guidance of the Director of the Legal Department in providing all necessary administrative support to the Legal Department to ensure the Association effectively exercises its powers and functions pursuant to the Legal Profession Act 2007 (Qld). The Business Support Officer reports to the Director of the Legal Department. Additionally, aspects of the role require providing direct assistance to the Chief Executive. Work hours are 8:30am to 5:00pm, Monday to Friday.

Key responsibilities

- Attend to physical and electronic filing of all documents created by the Legal Department;

- Maintain, update, and archive electronic files on the Association's drive as well as entries within the Association's corporate database;

- Proactively manage, maintain and triage the Legal Department's shared electronic calendars and mailboxes, including diarising and following-up bring-ups;

- Answer 'overflow' phone calls directly, triage phone calls transferred to the Legal Department from reception and cover the reception desk when required;

- Prepare for review and issue correspondence and documents including email and letter correspondence, certificates of standing, reports and data for statistic requests;

- Deal with members over the phone and by email, including responding to administrative enquiries with respect to contact details, requests for certificates of standing, readership, and escalating legal and readership and practising certificate enquiries;

- Compile documentation, including briefs and membership materials, and assist in their delivery;





- Assist with administrative aspects of practising certificate applications and the annual practising certificate renewal and membership process;

- Process and assess national mediator accreditation and reaccreditation applications, under the supervision of the Director;

- Assist with monthly compliance review of readers under the Administration Rules of the Bar Association of Queensland;

- Assist with governance and record-keeping, including audits, annual election and AGM and corporate register maintenance; and

- manage the corporate secretariat function of the Association's committee processes, including assisting and corresponding with Chairs to arrange meetings, scheduling and minute taking.

About you

- At least two years' experience as a legal secretary or legal administrator in a corporate and professional environment, with a demonstrated understanding of the importance of support roles for small teams and organisations;

- Excellent time management skills, ability to take instructions from multiple sources and effectively manage competing deadlines and high-volume workload;

- Proactive with ability to respond quickly and effectively to non-routine, urgent matters;

- Exceptional attention to detail,



including with routine data entry and formatting and proof-reading of all documentation including letters;

- Demonstrated ability to work autonomously and within a small team - strong teamwork skills essential;

- Excellent written and oral communication skills, both internally with team members, and with Association members and other external stakeholders;

- Ability to successfully navigate member service and regulatory functions of organisation;

- Reliable and accountable;

- Microsoft Office / Microsoft 365 proficiency: Outlook (advanced calendar management, rules, shared inboxes); Word (complex formatting, styles, templates); Excel (formulas, pivot tables, dashboards, basic data analysis); PowerPoint (board-level presentations); and

- Typing speed of 50 w/pm with 90% accuracy.

About us

The Bar Association of Queensland strives to support Queensland barristers in maintaining high skilled standards and levels of knowledge to ensure that the profession provides a distinctive, competent and competitive service to the community through the provision of high-quality legal advocacy and advice, and the promotion of access to justice. The Legal Department provides legal, regulatory and strategic support to the Chief Executive, the Bar Council, members of the Association and other stakeholders. The Legal Department is responsible for the management of legal advisory services, regulatory enforcement and compliance (including practising certificate requirements and professional conduct matters), litigation, policy and law reform and elements of corporate governance and data management.

📌 Business Support Officer - Legal Department (Brisbane)
🏢 Bar Association Of Queensland
📍 Brisbane