The Food & Beverage Assistant will deliver exceptional levels of customer service as part of the Food & Beverage team (Front of House) by providing food services and information about the features and facilities available at the Port Arthur Historic Sites.

Hours per fortnight

38 hours per fortnight (minimum)

Statement of Duties

- Provide friendly, efficient and effective customer service to PAHS visitors
- Ensure food service areas are clean and tidy
- Serve food and beverages using hygienic food handling processes
- Use Point of Sale terminal to conduct business transactions
- Provide table service of food and beverage as required
- Provide relevant and accurate information to visitors regarding activities, features and facilities available at the Port Arthur Historic Sites and the surrounding regions and to maintain that knowledge
- Promote and maintain PAHSMA’s Vision, Purpose and Values in all contact with visitors and colleagues
- Actively participate in and contribute to PAHSMA’s Work Health and Safety processes.

Capabilities & Attributes (Selection Criteria)

1. Good communication and interpersonal skills including the ability to easily initiate contact with guests
2. Ability to work under supervision, take instruction and undertake training and assessment
3. Ability to work as part of a team and provide assistance to other team members, including the Back of House team
4.



Good organisational skills with the ability to increase workflow to meet the demands of peak periods whilst continuing to deliver exceptional customer service
5. Understanding of, or the ability to acquire, the skills to undertake general Food and Beverage (FOH)
6. Awareness of Work Health and Safety issues.

Desirable Requirements

- Responsible Service of Alcohol (RSA) Certificate
- Certificate in Hospitality or Retail or Tourism

Download the Position Description and any Associated Documents

Info for Applicants - F&B; Assistant.pdf

PD - Fixed-Term Part time-FB Assistant - TOPS (B1) - 2025-09-29.pdf

How to apply

Please apply online by clicking the blue 'Apply Now' button.

Please submit your resume and a 100-word (max) written pitch outlining your suitability for the role and reason for applying.

Please note that we do not require a separate statement addressing the selection criteria.

Refer to the 'Information for Applicants' document for further information.

Please note attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the PAHSMA Recruitment team at ••••@portarthur.org.au

For more information

John Churchill

Food & Beverage Manager

04•• ••• 843

[email protected]

📌 Food & Beverage Assistant | Fixed-term | Part-time (Port Arthur)
🏢 Port Arthur Historic Site Management Authority
📍 Port Arthur