Are you the kind of person who lights up a room? Do you take pride in keeping things running like a well-oiled machine?
We are looking for a vibrant, organised, and proactive, experiencedService Administrator to join our team on a permanent, full time basis. If you genuinely enjoy engaging with people and have a "nothing is too much trouble" attitude, we want to meet you!
Why You’ll Love Working With Us
We aren’t just looking for someone to tick boxes; we’re looking for a joyful personality who will become the heartbeat of our office. You’ll be the go to person ensuring our service delivery is seamless, our office environment is welcoming, and our backend operations are rock solid.
The Role
Your day will be a mix of technical administration, office coordination, and essential operational support working alongside our Service Manager.
Previous experience scheduling or coordinating field-service technicians in a trade, maintenance or technical services business.
Strong organisational skills and the ability to manage multiple jobs and competing priorities.
Confident telephone and email communication skills.
A practical, solutions-focused approach when plans change or urgent work comes in.
Strong attention to detail and the ability to follow jobs through to completion.
Confidence using job management software and Microsoft Office applications, including Excel, Word and Outlook.
A proactive attitude and the ability to work independently while keeping management informed.
Highly regarded:
Experience in commercial electrical, HVAC, plumbing, fire services, mechanical maintenance or building services.
Experience managing preventative maintenance contracts and reactive service work.
Experience with Simpro, Tradify or similar field-service management software.
Familiarity with purchase orders, service reports, quoted works and invoicing workflows.
Experience coordinating multiple technicians across Brisbane and surrounding areas.
About You
A People Person: You have a cheerful disposition and love interacting with clients and technicians.
A Multitasker: You can pivot from reporting to assisting with accounts without missing a beat.
Detail Oriented: You notice the little things, whether it’s an outdated report template or a low milk supply.
Tech-Savvy: You’re comfortable with document formatting and digital platforms (experience with Tradify is a bonus!).