As a Service Manager at Westpoint Autos, you'll oversee service operations for MG and XPENG brands at our Seventeen Mile Rocks site, a large-scale, high-volume facility. You'll be responsible for steering day-to-day operations, delivering outstanding customer service, and leading a team of technical and front-of-house professionals.

Key responsibilities

- Oversee the service operations for MG and XPENG
- Manage and mentor a team of technicians, advisors, and admin staff
- Drive brand performance against manufacturer and internal KPIs
- Ensure a consistently high level of customer satisfaction and retention
- Collaborate with sales, parts, and pre-delivery teams to streamline workflow
- Identify and execute business growth opportunities
- Ensure compliance with all OEM and company policies and procedures

About you

- Previous experience as a Service Manager or Assistant Service Manager within a dealership setting




- Proven ability to lead and motivate teams in a multi-brand setting
- A track record of achieving or exceeding budgets
- High-level leadership, communication, and stakeholder management skills
- Strong organisational skills and attention to detail
- A genuine passion for customer service and team development

About us

Westpoint Autos is a family-owned dealership group known for its internal career pathways and industry-leading support. We work across high-growth brands including MG and XPENG, and we value performance, people, and progression.

OTE $140,000+ – Salary + Uncapped Commission

Opportunity to lead a key segment of our business

Ongoing training, development, and genuine career progression

Family-owned culture built on strong values and long-term success

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📌 Service Manager | MG, GWM & Suzuki (Brisbane)
🏢 Westpoint Autos
📍 Brisbane