Flexible Contact Centre Operations Leader (City of Gold Coast)

Flexible Contact Centre Operations Leader (City of Gold Coast)

01 Nov
|
Concentrix
|
City of Gold Coast

01 Nov

Concentrix

City of Gold Coast

Concentrix on the Gold Coast is seeking an experienced operations manager to lead a diverse contact centre, driving customer experience, team development and continuous improvement. The role emphasizes leadership, strategic planning and balancing priorities in a fast-paced workplace.

You will manage multiple teams, monitor metrics, build client relationships and ensure compliance, payroll, onboarding and wellbeing are aligned with client expectations.

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📌 Flexible Contact Centre Operations Leader (City of Gold Coast)
🏢 Concentrix
📍 City of Gold Coast

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