Arcadia Pacific Group Pty Ltd – Sydney CBD NSW

Arcadia Pacific Group Pty Ltd is seeking an experienced Cleaning Area Manager to join our team. This is a full-time position based in Sydney CBD and metropolitan . As Cleaning Area Manager, you will be responsible for overseeing cleaning operations across different job sites, ensuring quality service delivery, maintaining high standards of cleanliness and managing a team of cleaning professionals. This role is key to our operational success and the quality of service we provide to our clients.

Key responsibilities

- Supervise and manage cleaning staff, including rostering, training and performance management, while ensuring compliance with company policies and procedures.
- Conduct regular site inspections to ensure cleaning meets company standards and client expectations.
- Develop and coordinate cleaning schedules to maximise efficiency and meet client requirements.
- Address and resolve client complaints and concerns promptly and professionally.
- Maintain accurate records of cleaning activities, staff attendance, incidents and service delivery.
- Ensure all cleaning operations comply with health, safety and environmental requirements.
- Identify opportunities to improve work practices, increase efficiency and reduce costs within the designated area.
- Act as the key point of contact between cleaning teams and clients, communicating expectations, service updates and changes.
- Support ongoing staff training and development to strengthen team skills and knowledge.
- Coordinate and carry out periodic cleaning tasks, ensuring they are completed safely, on schedule and to the required standard.

What we're looking for

- Proven experience as a Cleaning Supervisor,



Cleaning Manager or in a similar supervisory position within the cleaning services industry.
- Strong leadership skills, with the ability to motivate, support and manage cleaning teams effectively.
- Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Sound knowledge of cleaning methods, products and equipment suited to different environments.
- A clear understanding of workplace health and safety requirements and safe cleaning practices.
- Effective written and verbal communication skills, with the ability to build professional relationships with clients and staff.
- Solid problem-solving skills and the ability to resolve complaints promptly and constructively.
- A keen eye for detail and a commitment to consistently high cleaning standards.
- A valid driver’s licence and reliable transport to travel between cleaning sites.
- Flexibility to work (Mon to Sun) varied hours, including early mornings and evenings, to meet operational needs.

About you

- Minimum 5 years' experience in a cleaning supervisory role
- Experience operating ride-on and manual cleaning machinery, including floor scrubbers and other commercial cleaning equipment
- Strong knowledge of commercial cleaning procedures and standards
- Basic computer skills
- Ability to supervise, train and manage cleaning staff
- Excellent communication, organisational and time management skills
- Ability to work independently and as part of a team
- Reliable, punctual and committed to maintaining high cleaning standards
- Unrestricted working rights in Australia, including Australian citizenship, permanent residency or a valid visa with unlimited working rights
- Valid Working With Children Check (WWCC) for paid employment
- Current National Police Check / Police Clearance, satisfactory for the role

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📌 Cleaning Area Manager (Sydney)
🏢 Arcadia Pacific Group
📍 Sydney