IVITALS PTY LTD operates Junction Motel, located at 50 Pioneer Avenue, New Norfolk, Tasmania 7140. Junction Motel provides guest accommodation, including queen rooms and two-bedroom apartments, with facilities such as free Wi-Fi, parking, room service, laundry facilities, barbecue facilities and non-smoking accommodation.

The motel serves visitors to New Norfolk and the surrounding Derwent Valley region. The business focuses on providing comfortable accommodation and practical guest services.

The Hotel or Motel Manager will play an important role in coordinating the motel's daily operations, overseeing guest services and housekeeping, supervising staff, maintaining property standards and supporting efficient business performance.

IVITALS PTY LTD, trading as Junction Motel, is seeking a Hotel or Motel Manager to organise and control motel operations and oversee the provision of guest accommodation and related services. The role involves directing reservation, reception, room service and housekeeping activities; supervising security arrangements and coordinating garden and property maintenance; overseeing accounting, purchasing and administrative activities; assessing customer satisfaction and addressing guest service issues; and ensuring compliance with applicable laws, regulations and workplace health and safety requirements. The successful candidate will also provide guests with relevant local tourism information where appropriate and help maintain efficient motel operations and accommodation service standards.

Benefits

- Full-time employment opportunity at Junction Motel in New Norfolk, Tasmania.
- Annual salary of AUD $80,000–$85,000,



subject to the confirmed employment offer.
- Opportunity to take responsibility for motel operations, staff coordination and guest services.
- Opportunity to develop leadership, operational management and business administration skills.
- Work in the accommodation and hospitality industry in a regional Tasmanian location.
- Opportunity to contribute to service quality, guest satisfaction and the ongoing operational performance of the motel.

Task & responsibilities

- Plan activities and allocate responsibilities to achieve the most efficient operating model for the resort
- Lead kitchen, housekeeping and reception staff members to perform their best and to provide excellent customer service
- Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
- Collaborate with external parties such as suppliers, agencies,event/function planners, etc.
- Managebookings, room rates and revenuecontrol
- Manage the online image of the business and the room rates
- Provide necessary training and performance feedback for all employees
- Manage overall financial aspect of business by budgeting expenses and improving sales




- Oversee purchasing and analyse & interpret financial information to ensure the business is profitable and business meets monthly & yearly targets.
- Supervise work at all levels overseeing receptionists, kitchen staff, maids, office employees and set clear objectives for each department
- Communicate with customers when appropriate, welcome them in the facilities, address their complaints, find solutions to problems, offer information
- Plan and execute recruitment processes for staff of all levels and departments

Qualification & experience

Qualifications

A relevant qualification in Hotel Management or Hospitality Management or a related field is desirable.

Work Experience

At least one year of relevant work experience in hotel, motel or accommodation operations, consistent with the employer's genuine requirements.

Experience coordinating reservation, reception, room service and housekeeping activities.

Experience supervising staff and coordinating security, garden and property maintenance.

Experience overseeing accounting, purchasing and operational administration.

Ability to assess customer satisfaction, resolve guest complaints and maintain accommodation service standards.

Skills and Competencies

Ability to organise and control motel operations and accommodation services.

Robust staff supervision, operational coordination and decision-making skills.

Financial administration, purchasing and record-keeping skills.

Effective communication, customer service and problem-solving abilities.

Knowledge of applicable workplace health and safety requirements and relevant laws and regulations.

#J-18808-Ljbffr

📌 Hotel Or Motel Manager (New Norfolk)
🏢 IVITALS
📍 New Norfolk