Our business provides electrical solutions and technical services across commercial, industrial, and infrastructure sectors. We are committed to delivering exceptional customer service, high-quality workmanship, and practical solutions that help our clients achieve their project goals.
About the role
We are seeking a motivated and customer-focused Commercial Electrician / Customer Service & Sales Representative to join our growing team. This is a unique opportunity for a qualified electrician who enjoys building client relationships, identifying opportunities, and providing technical solutions. The role combines hands‑on electrical expertise with customer service and sales responsibilities, making it ideal for someone looking to move beyond purely trade-based work.
Key responsibilities
- Building and maintaining strong relationships with existing and prospective clients.
- Providing outstanding customer service and technical support.
- Identifying sales opportunities and generating current business leads.
- Preparing quotations, proposals, and project estimates.
- Conducting site visits and assisting clients with electrical solutions.
- Liaising with customers to understand project requirements and provide tailored recommendations.
- Coordinating with internal teams to ensure projects are delivered efficiently and to a high standard.
- Managing customer enquiries and resolving issues promptly.
- Supporting project delivery while maintaining a strong focus on client satisfaction.
- Promoting the company's services and building long‑term client partnerships.
About you
- Current Electrical Licence.
- Commercial electrical industry experience.
- Strong communication and interpersonal skills.
- Proven ability to build and maintain customer relationships.
- Excellent organisational and problem‑solving skills.
- Ability to work independently and manage multiple priorities.
- Experience preparing quotes and liaising with clients.
- Sales and customer service experience is highly regarded.
- Experience running your own electrical business or working as a sole trader will be highly regarded.
- Current driver's licence.
- Competitive salary package plus incentives.
- Opportunity to combine technical expertise with customer‑facing responsibilities.
- Supportive and collaborative team environment.
- Career progression into business development and account management.
- Variety of work across commercial and industrial projects.