As an Account Executive, reporting into a Senior Account Manager, Account Manager or other designated Project Lead, this role exists to support the successful delivery of promotional, marketing, engagement and fulfilment programs through effective project coordination, administration and account service support. The Account Executive provides executional, operational and administrative support across all stages of project delivery, ensuring programs are delivered accurately, on time, within scope and aligned to client expectations. This role is responsible for maintaining project documentation, coordinating internal teams, supporting fulfilment and promotional execution activities, managing reporting and administrative requirements, and assisting Project Leads in the day-to-day management of client programs. The position plays an important role in ensuring client and project requirements are communicated effectively across internal departments and external partners, while maintaining a strong focus on timelines, accuracy, compliance and service excellence.

Key responsibilities

- Set up project numbers, project folders and project boards
- Maintain and organise all project documentation, including Statements of Work, timelines, project plans, estimates, approvals, purchase orders, invoices, budget reconciliation trackers, WIP documents and project trackers
- Ensure all projects are accurately maintained, reconciled and closed upon completion




- Act as a central coordination point between Project Leads and internal departments
- Support Project Leads in preparing client presentations, reports and pitches
- Attend internal and client meetings as required and take and distribute accurate meeting notes, actions and follow-up items
- Support Project Leads in monitoring project timelines, milestones and deliverables and escalates risks, delays or issues in a timely manner
- Support development of creative and digital briefs based on Project Lead direction and coordinate briefing sessions and manage workflow tracking
- Develop and coordinate supplier, warehouse, customer service and operational briefs
- Conduct prize draws and support all associated preparation activities, including scrutineer coordination where required

About you

- High attention to detail and accuracy
- Solid organisational and administrative skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and projects simultaneously
- Strong time management with the ability to prioritise and work under pressure
- Ability to follow processes and instructions while maintaining initiative
- Professional stakeholder management and relationship-building skills
- Strong problem-solving and issue-resolution skills
- Ability to work autonomously and collaboratively within a team environment
- Commercial awareness and interest in marketing, promotional and customer engagement programs

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📌 Account Executive (Sydney)
🏢 Creata Holdings
📍 Sydney