Empire Group is seeking a Senior Customer Care Specialist to manage complex customer concerns in the automotive sector, ensuring balanced outcomes across investigations, insurance, and repairs. You will work with operations, finance, and leadership to coordinate resolutions and maintain robust customer relationships.
The role emphasizes investigative acumen, stakeholder management, and a commitment to fairness and exceptional customer experience in a fast-paced environment.
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📌 Senior Automotive Claims & Parts Specialist (City of Gold Coast)
🏢 empire group
📍 City of Gold Coast
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