Coinbase is seeking a Complaints Analyst III to join the Global Complaints team within Customer Experience. You will investigate and resolve consumer, regulatory, and litigation support complaints, ensuring fair and timely responses across the end-to-end process.
Your responsibilities include gathering account data, transaction history, and communications, maintaining complete case records in Salesforce, and escalating complex cases with transparent documentation.
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📌 Remote Complaints Analyst – Fintech Experience (Western Australia)
🏢 Queensland Health
📍 Western Australia
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