Crowne Plaza Geelong, proudly part of IHG, is seeking a Duty Manager to lead and elevate guest experiences across all hotel departments. You will act as the shift leader, ensuring smooth operations, resolving guest concerns, and maintaining high service standards in a premium setting on Geelong's waterfront.
You will coach front-line teams, manage rosters, assist with recruitment, and support guest arrival/departure services while upholding IHG standards and safety policies.
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📌 Duty Manager: Guest Experience Leader (Geelong)
🏢 Ihg
📍 Geelong