ING Australia is seeking two External Dispute Resolution Case Managers with hands-on experience investigating and resolving transaction disputes and scam-related matters. You’ll join our Customer Excellence team to manage complex complaints referred through external bodies such as AFCA.
In this role you’ll investigate issues, analyse evidence, and work with stakeholders to deliver fair outcomes for customers and the business.
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📌 External Dispute Resolution Specialist – Complex Disputes (Sydney)
🏢 ING Australia
📍 Sydney
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