Peoplebank is seeking a Senior Application Support Analyst to join our enterprise applications support team. You’ll triage and resolve L1–L2 incidents across SAP and Salesforce, manage escalations, and support release and testing cycles.
You'll rely on ITIL practices, use an ITSM platform, and collaborate with technical teams and vendors. Robust Excel analytics, stakeholder engagement, and an interest in accessibility will help you drive reliable, inclusive solutions.
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📌 Senior Application Support – SAP/Salesforce | ITIL Expert (City of Gold Coast)
🏢 Peoplebank
📍 City of Gold Coast
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