About us

Reporting to the People & Culture Manager, the People & Culture Business Partner (P&C; BP) provides strategic and operational HR support.

About the Role

The role provides advice across the employee lifecycle, supports leadership capability, manages employment-related risks and contributes to a positive, inclusive and high-performing workplace culture.
Working in a fast-paced environment, the P&C; Business Partner will contribute to key People & Culture initiatives, drive continuous improvement and support organisational objectives.

Key Responsibilities

- Act as a trusted advisor for any ER, IR related issues
- Partner with business leaders and client to deliver People & Culture initiatives aligned with organisational objectives and workforce priorities.
- Provide advice on employee and industrial relations matters, including performance management, grievances, investigations, disciplinary action and conflict resolution.
- Sound knowledge of the WHS legislation and National Workers Compensation across all states
- To manage the Return to Work (RTW) process
- Demonstrated ability to prepare reports, submissions of a complex nature and maintain appropriate records
- Contribute and assist in the development of L&D; initiatives
- Maintain best practice in HR at all times and ensure internal approval processes are adhered
- Create and implement policies and procedures, maintain documentations
- Manage Annual Performance Review process
- Coach and support leaders in managing employee matters, navigating difficult conversations and building leadership capability.
- Manage onboarding and off boarding process,



including organisational chart updates
- Manage recruitment process, including producing Letters of Offer, position descriptions and associated employment paperwork and ensuring records are accurate at all times
- Coordinate annual salary review paperwork and benefits
- Report on, analyse and provide advice on Mercer salary benchmarking

Qualifications and Experience

- 4+ years' experience in a similar role working in Retail or similar workplace
- Tertiary qualifications in Human Resources or Business
- Experience with HRIS and payroll.
- Intermediate proficiency with excel
- Return to Work certificate or willingness to commence and obtain
- Demonstrated experience in stakeholder relationship management

Skills and Capabilities

- An influencer with demonstrated experience in managing multiple stakeholder relationships
- Natural communicator with a proven track record in coaching and mentoring
- Exceptional communication and interpersonal skills
- Possess a unique communication style, adjusting and being assertive or empathetic where necessary
- Ability to solve complex problems both independently and within a team
- Exercise active listening to reach best possible business outcome
- A high level of emotional intelligence
- Ability to work in a confidential manner with minimal supervision
- Strong interpersonal and communication skills, both written and verbal

Why Join Us?

- Work with one of the world’s most innovative brands — Samsung.
- Be part of a growing team driving Cheil’s transformation.
- Hybrid working model with Sydney Olympic Park HQ.

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📌 People & Culture Business Partner (Sydney)
🏢 Cheil
📍 Sydney